Hi there, @neel_arunabh. 👋
Thanks for your post!
Looks like you originally reported not receiving a prompt to use the uninterrupted hour. These offers are at the discretion of the advertiser. However, we can pass along your feedback.
If you're not receiving the prompt as frequently as you'd like, feel free to initiate a complimentary session of Premium. You can find out more about these sessions work here: Premium Access
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If you still feel that you did not receive the hour of ad-free music you were promised after completing the sponsored activity, could you provide some more information about your experience?
How were you accessing Pandora when you received the offer? If on a mobile phone, iPhone or Android?
Which of your station(s) did you hear/see it on?
What time of day did you receive the offer?
Did the ad ask you to watch a video, swipe through a gallery of photos, or rotate an image?
After doing the activity, did you hear a voice say "your uninterrupted listening starts now" or did you see a black bar saying "Uninterrupted Listening" appear above your album art?
Let me know. 🎧
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