@iron3232 Thanks so much for providing your device info. I've shared this information with our engineering team on an internal ticket we opened. We appreciate your patience while they look into this. 🎧 ... View more

Hey there, @Worldgongood. 👋 Thanks for your post about this.  Could you share more info about your device? I'd like to add your experience / device details to an internal ticket we have open with our engineering team. Device & Generation + Bluetooth Device: (e.g. iPhone X, iPad Air with Amazon Echo speaker) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Do any error messages pop up? If so, what exactly does it say? Thanks for working with me on this. 🎧 ... View more

Hey there, @sarahchandler9. 👋 Thanks for posting about your experience with the app pausing.  Please check out my post for troubleshooting steps here. Let me know how it goes. 🎧 Use your mobile device only when conditions allow and as permitted by applicable law.   ... View more

Hi, @Ddix67. 👋 Nice to see you around the community space. Widgets will disappear and become inoperable if installed to the SD card. Try installing to your SD card, and this should help with the widget. Hope this helps. 🎧 ... View more

@Plecorich Thanks for the update, and for your patience while I checked in with our device team about this. Please check out the accepted solution for this thread here. 🎧 ... View more

Hi there, @lukeczapla6. 👋 Nice to see you around the community space. Thanks so much for letting us know about your experience. "Find Friends" Feature: You can still connect with other listeners on Pandora without Facebook or Twitter. After launching Pandora on your mobile device: Go to the Profile tab. Next tap Followers, then Find Friends. Tap the  "+" icon to search for a friend using the email address associated with their Pandora account. Keep in mind, profiles that are set to 'Private' will not appear on Find Friends.  You can check this setting by clicking on your Profile > ⚙️Gear Icon > Privacy > Listening Activity (This may look a little different on iOS vs. Android, but you should be able to access this by using the steps above). From here, you should be able to make your profile public, if it's set to private. ++ Sharing Content on Pandora: It's often easiest to share a song, station, album, playlist, podcast or artist by searching for it (even if it's already a part of your collection). Then tap the name of the song/station/album/playlist/artist/podcast* and tap Share. From here you'll be able to share your content either through your messages, through social media channels like Snapchat, Instagram Stories or via email.  You can also select Copy Link for a direct link to the content you've selected. If you don't see a social media option you'd like to use, make sure that you have the social media app downloaded to your device. Let me know if you continue to have trouble with this. 🎧   ... View more

@ronnor42 No worries.  First, I would recommend making sure your iPad connected to your home WiFi / internet. You'll need an internet connection in order to stream Pandora from your iPad device.  Go to Settings > Wi-Fi, then turn on Wi-Fi. Tap one of the following: A network: Enter the password, if required. Other: Joins a hidden network. Enter the name of the hidden network, security type, and password. Hope this helps! 🎧 ... View more

Hi, @ronnor42. 👋 Sounds like you're receiving an error message when you attempt to listen from your iPad device. Could you share exactly what the error message says? In the meantime, I would recommend running through these steps while I have trace enabled on your Pandora account: iOS Troubleshooting Let me know if the steps help. 🎧 ... View more

Hey @Melyn1314. 👋 Sorry to hear that you're having trouble. I’ve enabled a trace on your Pandora account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our troubleshooting steps below. iOS Troubleshooting: First, I recommend rebooting the device by shutting it down entirely, then turning it back on and trying Pandora again. If you're still having issues, try uninstalling and reinstalling the app (not to worry, we'll keep track of your profile and collection for you).* To do that: Hold down the Pandora icon on your Home screen until all the icons start "shaking." Then tap - in the upper left of the Pandora icon, and confirm that you want to Delete app. Then re-install Pandora via the App Store on your device. *Please note: Pandora Premium and Premium Family listeners may need to re-download some of their offline content after reinstalling the app. Pandora Plus users, however, should receive that offline content again automatically. If you have any trouble with your offline stations after reinstalling, please let us know. Feel free to let me know how it goes. 🎧 ... View more

Hi there, @sail42day. 👋 Sounds like you're having trouble adjusting the notification settings while using the Pandora Desktop app. The steps to disable the next song notification can be found here. Are you using the Pandora Desktop app for Windows 10 or MAC computers? Would you mind sending over a screenshot of what you see when you attempt to adjust this setting? ++ For Windows: Please try using the Snipping Tool. You can find specifics about this tool and how to use it here. If you have a MAC: Hold down the Shift key and the Command key (which may have an Apple logo and/or a 'four-leaf clover' type symbol). Then, while still holding down these keys, press the 3 key. This will save the screenshot as a file on your desktop. If you hit the 4 key instead, it will give you a target allowing you to drag a box around only the item that you want to take a screenshot of. Attach that file in your next post. Thanks for your help with this. 🎧 ... View more

Hi there, @MatthewFordKern. 👋 I moved your post over to this existing thread: Firefox: Music Stops / Doesn't Play First, I would recommend running through the standard troubleshooting steps for Firefox in my post here. ++ If you continue to have trouble, could you share a bit more? Do you receive any error messages when this happens? If so, what exactly does it say? Have you tried using an alternate browser or the desktop app? Do you experience the same issue? Let me know. 🎧 ... View more

@Dakotalindsey26 Favorite Country artists? 🎧 ... View more

Hi, @Kd82 @Rappin271 @Christina173 👋 Happy to have you - welcome to the Pandora Community!   ... View more

@Robertmackin I completely understand your frustration. Thank you for the update. I've added this information to the ticket we have open with engineering on your behalf. 🎧   ... View more

Thanks for letting me know, @Plecorich.  Let's try running through these steps for your Samsung Galaxy phone: Android Troubleshooting Feel free to keep me updated on how it goes. 🎧 ... View more

Hi, @Travlin. 👋 I've sent over a PM to gather more info. Thanks for your help with this! 🎧 ... View more

Hi there, @iron3232. 👋 Thanks for letting us know about this, and sorry to hear that you're having trouble. It sounds like you've already tried running through the standard troubleshooting here: iOS Troubleshooting I would like to report this issue to our engineers. Could you tell me more about your device? Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Are you connected to Wi-Fi or cellular data when this is happening? Have you identified any other patterns or notable information? Let me know. 🎧 ... View more

Hey there, @Plecorich. 👋 Are you receiving this error message on your Android device? Or, are you seeing the error message on your Samsung Galaxy Watch 4? Let me know. ... View more