Hi there, @leahcopy. 👋 Sorry to hear that you're having trouble with your Thumbs Down. Based on your message, it sounds like you were able to update Chrome successfully.  Does this happen with your Thumbs Up as well? Have you tried running through the standard Chrome troubleshooting steps? If not, I would recommend trying them out here: Chrome Troubleshooting If the issue persists, could you try a different browser like Firefox to see if you experience the same thing? This will help us determine whether this is browser-related. Let me know how it goes. 🎧 ... View more

Hi there, @vochore. 👋 I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime. 🎧 ... View more

Hi, @kmgriep. 👋 Thanks so much for getting back to me with that information. I have shared this with our engineering team on your behalf. We appreciate your patience while they investigate. 🎧  ... View more

Hey there, @kmgriep. 👋 I moved your post over to this existing thread: Maximum Devices Enabled for Downloads I'd like to report your issue to our engineering team as I'm seeing more mentions of this. Can you send over a bit more info about your device? Model: Carrier: Android version (Settings > About Phone): Pandora version (Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number):  Thanks for your help with this. 🎧 ... View more

Sharing this week's new music from the For You section, based on my listening. 🎧 Song: New Normal by Khalid More about Khalid: Just out of high school when he made his commercial debut with the ballad “Location” (2016), non-traditional R&B singer and songwriter Khalid has attracted a large following with an undemonstrative but heartfelt vocal style and a down-to-earth perspective. Although he attained a major-label contract within months of uploading his first songs, “Location” moved into the mainstream at a slow tempo similar to that of the song itself and became a Top 20 pop hit just after the release of American Teen (2017), one of the biggest album debuts of the late 2010s. Song: Skate by Silk Sonic More about Silk Sonic: In early 2021, Bruno Mars debuted a new collaborative project with Anderson .Paak called Silk Sonic. After releasing their first single,“Leave the Door Open,” in March, the duo made their television debut with a performance at the Grammy Awards. Self Titled Album: Vince Staples  More about Vince Staples: Turning inward on his most introspective outing to date, rapper Vince Staples delivers another potent burst of lyrical storytelling on his self-titled fourth effort. Like 2018′s quick shot FM!, Vince Staples only needs 22 minutes to get the job done, packing a short autobiography’s worth of tales into ten tracks that revisit his younger, lawless days in North Long Beach. Produced entirely by Kenny Beats , this trip down memory lane is deceptively catchy, revealing layer after layer as the beats hit deeper and simple melodies combine to create a laid-back vibe that entrances like a sunset over languid waves.   Song: You Are My High by DJ Snake More about DJ Snake:Grammy-nominated producer, DJ Snake is a Frenchman at the forefront of the electronic trap music movement.       ... View more

Hi, @GARainman. 👋 Thank you for your post! We'll be in touch via email to follow up with you regarding your account shortly. Please keep an eye out for our message. 📬 ... View more

Hey there, @dvande04. 👋 How are you listening when this happens? Are you listening from a Windows or MAC computer? Are you using the Pandora Desktop App? Or, are you using a web browser? If so, which one? Have any error messages popped up? Let me know, and I can send over some additional troubleshooting steps. 🎧 ... View more

Hey, @Kiankney. 👋 Looks like you were able to get the devices removed from your account already. Let us know if you continue to receive this pop up. 🎧 ... View more

Hey there, @Beausmith06. 👋 I've seen another mention of this error message while using iOS 15 Beta and AirPod Pros. I moved your post over to this existing thread: iOS: "Pandora Encountered a Problem" Error Please check out my message about this here.   ... View more

Hey there, @SAB. 👋 Thanks for posting on the Pandora Community! Looks like you already have been in contact with a member from our User Support team via email. Someone will be in touch with you to follow up soon. Thanks for your patience during this process. 🎧 ... View more

Thanks for confirming, @Strotter.  Looks like you mentioned using iOS 15 Beta. Pandora isn't officially supported for this OS version yet. In the meantime, I'll be sharing your feedback with our engineering team to review. 🎧 ... View more

Hi, @Perry27. 👋 Thanks for posting about this. Since you received that error message, it sounds like you may have had an older device where you downloaded offline content that you may no longer be using (or own). In the meantime, you can proceed with downloading on Pixel.  You can download offline content for your specific account on other devices. Offline listening was created to address cellular connection issues, so it is only available on mobile devices. If you're still receiving that error, feel free to let us know. 🎧 ... View more

Hi there, @Pandira1219. 👋 Thanks for posting about this. Please keep in mind, the sound settings of each app are set by the needs of the app and cannot be altered. So, if you are playing a game or using an app that requires sound, the audio from Pandora may pause. It's not possible for us to override the sound settings, or any other functions of another app. If this is a new issue, let's try running through these steps while I have a trace enabled on your Pandora account: iOS Troubleshooting Let me know how the troubleshooting steps work for you. 🎧 ... View more

Hi there, @Strotter. 👋 I've enabled a trace on your Pandora account to better understand what's happening, and to share with our engineering team.  While the trace is enabled, could you try replicating this behavior?  This will be helpful so I can share what time the error message popped up again for you today with our engineers. Would you also mind sharing more details about your device? Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Are you connected to Wi-Fi or cellular data when this is happening? Does this error message only pop up when you're using your AirPod Pros? Does this occur when listening using other Bluetooth enabled devices (ex. speaker)? Thanks so much for reporting this! 🎧 ... View more

Hi, @gregswensonphd. 👋 Thanks so much for posting about this. Which station(s) are you having trouble with? Could you share the name? Let me know as I can take a look at your stations for you. 🎧 ... View more

1. Middle of Things / Beautiful Wife by Sango 2. Sweet Life by Frank Ocean  3. Desires by Drake featuring Future 4. Casablanca by Dounia 5. Los Angeles by HAIM 6. American Boy by Estelle 7. Toyko by Lianne La Havas 8. GREECE by DJ Khaled featuring Drake (survelor Paris ✈️) 9. Moi by Lolo Zouaï 10. Toronto by Snoh Aalegra ... View more

Hi there, @bboarder33. 👋 Nice to see you around the community space, and thanks for your feedback. Something to keep in mind, not all Pandora Modes will be available on every station. With genre stations, you'll see our new curated modes. I've included a screenshot below from Today's Hits Radio: With artist or song based stations, you'll have different modes available to you. For more information about other modes, check out this article: Pandora Modes In the meantime, you may be interested in upvoting these existing feature requests created by other Pandora Community members. Modes in Shuffle Customization Shuffle + Multiple Modes for a Single Station To upvote an existing feature suggestion, click on the 💙icon next to the title of the idea.  For more information about how feature requests work on the Pandora Community, feel free to check out this helpful infographic: "How do requests become features?" I hope this information is helpful. 🎧 ... View more

Glad to hear it, @ExcaliburVT. 🙌 Enjoy the tunes! 🎧 ... View more

Awesome, @niez667. 👍 Thanks for letting me know. Happy listening! 🎧 ... View more