Hi there, @Tubbs995. 👋 Nice to see you around the community space.  To request songs or albums to add to the Pandora collection, feel free to make those requests in this thread: Music Suggestions The moderators share all requests on this thread with our curation team on behalf of Pandora Community members.  Hope this helps! 🎧 ... View more

Hey, @daleslad. 👋 Thanks for letting me know about this. To play a playlist, you would click on the playlist of your choice and press play. You can also click on any given song in your playlist or click on the Shuffle icon to shuffle the songs that are played. Here's a screenshot from an iOS (iPhone): ++ You mentioned moving a cursor - are you using your iOS device? Or, are you using a computer then this happens? Let me know.   ... View more

Nice! Congrats, @Huskydog 🎉 ... View more

Hi, @NinteysGurl. 👋 Did you get a chance to run through the troubleshooting steps? If so, do you still have trouble? If you're still having trouble, please provide the requested information in @AdamPandora's post here. We can report this over to our engineering team for you. Let us know. 🎧 ... View more

Hi there, @gwesq7. 👋 Sounds like you may be logged into a different account on your iPhone + computer.  Please keep in mind, Pandora accounts follow the email address, not the device or phone number. You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password. This applies to both free and paid Pandora accounts. Since this involves your email address and account, I've gone ahead and escalated your issue to our User Support team via email. Someone will be in touch soon to help out with your music / account. Please keep an eye out for their message - you may need to check your spam / junk folder if you don't see it soon. 🎧 ... View more

Hi, @skarmartin. 👋 Thanks for following up with those details. Unfortunately, Vivaldi and Opera are not supported web browsers to stream Pandora. I would recommend checking out our web specifications here: Minimum Web Specifications Please use one of our supported browsers for listening to Pandora, like Firefox, Chrome, Safari, or Microsoft Edge.  ++ Ad Blocker Error: Some anti-virus software like Kaspersky can have anti-banner settings enabled that behave similarly to ad blockers. If you're using Kaspersky software, identify the version you have installed and follow their instructions on how to disable that feature:  Kaspersky Internet Security 2019 Kaspersky Internet Security 2017 Kaspersky Total Security 15 Since there are so many variations of ad blocking software and programs, we are unable to provide instructions for all of them. If you continue to have trouble, please reach out to the security software's or device manufacturer's support team for additional assistance. You can also bypass using your web browser to stream Pandora by downloading our Desktop App. I hope this information is helpful. 🎧 ... View more

Thanks everyone! 💛 ... View more

Thanks for the follow up, @doblack. Since you're having trouble with logging in, I've escalated your issue to our User Support team. Someone will follow up with you via email shortly regarding your account. Please keep an eye out for their message - if you don't see it soon, check your spam / junk folder to make sure it didn't end up there. 📬 ... View more

Hi there, @Jbellfhs @Lilliesartisans. 👋 If you haven't already, I would recommend running through the standard troubleshooting steps here while a trace has been enabled on your Pandora accounts. This will help us better understand what is happening. You can find those steps here: iOS Troubleshooting If the issue persists, would you mind sharing more information about your device? We'd like to report this over to our engineering team on your behalf. Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Are you connected to Wi-Fi or cellular data when this is happening? Have you identified any other patterns or notable information? Thanks so much for your help with this. 🎧 ... View more

Hey there, @FSUPritch. 👋 Thank you for your post! We'll be in touch via email to follow up with you regarding your account shortly. Please keep an eye out for our message. 📬 ... View more

Hi there, @phennam. 👋 Thanks for letting us know about this.  First, I would recommend trying out these steps for your Firefox browser: Firefox Troubleshooting Have you tried using a different browser (for the same account)? If so, do you experience this while using a different browser like Chrome?  Let me know. 🎧 ... View more

Hey there, @doblack. 👋 Could you share a bit more about your experience? What happens when the app doesn't work? Do you have trouble with signing in?  Does the app crash during your listening sessions?  Are you receiving any error messages? If so, what exactly does it say? For standard troubleshooting, I would recommend checking out these steps to see if it helps resolve the issue you're experiencing: iOS Troubleshooting Let me know. 🎧 ... View more

Hi, @NinteysGurl. 👋 Looks like you selected "Offline Mode" as a label for your post. With a free account, offline mode isn't available. This is only a feature with Plus and Premium subscriptions. Could you share a bit more about your experience? Do you receive any error messages when your songs skip? Have you tried running through the standard troubleshooting steps? If not, I would recommend trying these out: iOS Troubleshooting Let me know. 🎧 ... View more

@jk6 Thanks for the update. Could you confirm whether this issue occurs after you've skipped songs on that station? Do you get the "We can't find any more music to play on your station right now." error message without skipping / thumbing down? Could you also try using an other browser like Firefox? Does the same error message pop up? Let me know. 🎧   ... View more

@billgrove Thanks for getting back to me with that information. I appreciate you sticking with me on this. I'd like to share your experience with our engineering team. I'd like to report your issue to our engineering team. Can you send over a bit more info about your device? Model: Carrier: Android version (Settings > About Phone): Build number (Settings > About Phone): Android Security Patch Level, if noted on your device (Settings > About Phone): Pandora version (If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number): Thanks again for your help with this. 🤝 ... View more

Pandora Update (07/15/2021): Hey everyone 👋 Thanks so much for reporting this. We've created an internal ticket for this issue with our engineering team. They are aware of this issue and are working on it. If you'd like for us to add your device details to the ticket, please provide the following: Device & Generation: (e.g. iPhone 5c, iPod 6th gen, iPad Air2, etc.) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Are you connected to Wi-Fi or cellular data when this is happening? All updates on this issue will be posted to this thread. We appreciate your help with this, as well as your patience during this process. 🎧 ... View more

@jk6 If you received "Someone Else is Listening" - that was me checking that specific station on your account. Could you confirm whether this happens after skipping or using your Thumbs Down? Thanks again for your help with this. 🎧 ... View more

Yes, @billgrove. The 5-10 minute time frame seems like a long lag before it switches over to offline completely.  Let me know how the troubleshooting steps work out, and if this issue pops up again when you're on your daily drive. *Use your mobile device only when conditions allow and as permitted by applicable law.   ... View more

Hey, @jk6. 👋 Thanks for letting me know. Which station do you notice this error message?     ... View more