Hi there, @champs777. 👋 Thanks so much for posting about this. I completely understand your frustration. I've gone ahead and shared your feedback with our engineering team on your behalf. We are aware of this issue and are working with Google on a fix. In the meantime, we recommend editing the title of the playlist to remove "Radio" from the name of your "XXXX" Radio Thumbs Up playlist.  To rename the playlist: Go to My Collection and tap the name of the playlist you'd like to edit. Tap on the Edit icon below the album art. Remove "Radio" from the title. Make sure to Save when you're done. You should now be able to use voice command to begin playing that station.  Thanks for your patience while we work on this. 🎧 ... View more

Thanks for the update, @garybackus. 👍 Sounds like you're all set now. If you continue to have trouble with this, please don't hesitate to let us know. In the meantime, happy listening! 🎧 ... View more

Hi, @DErway. 👋 Sorry for any trouble. It's possible that your iOS device is set to a country where Pandora cannot be used. @MOHLovesAlaska is correct. You'll need to download Pandora through the App Store. I would recommend checking to make sure the country setting is correct on your device. Here's how you can confirm the country/region for the App Store on your iOS device:  If your device is running a version older than iOS 13: Tap Settings > iTunes & App Stores > your Apple ID > View Apple ID > Country/Region From here, you'll want to select the United States in order to use the Pandora app on your mobile device. If your device is running iOS 13 or newer: Tap Settings >Tap your Apple ID at the top of the page > iTunes & App Stores > your Apple ID > View Apple ID > Enter your Apple ID password > Country/Region From here, you'll want to select the United States in order to use the Pandora app on your mobile device. If that doesn't help, could you please send a screenshot of the error message you're seeing? Let me know if you need help doing that.   ... View more

Hi, @who. 👋 Thanks so much for providing those details.  How are you listening when this happens? Are you using a MAC computer or Windows 10? Using a web browser or the desktop app? Let me know. ++ @ChipStewart Thank you for sharing that info. We will be letting our engineering team know about your experience. 🎧 ... View more

Hi there, @Khall63. 👋 I moved your post over to this existing thread to keep the community space organized: Please check out the accepted solution for this thread here. If you continue to have trouble with this, please let us know.  ++ Hi, @alankchan. 👋 Thanks so much for posting your device details. I will be sure to report this over to our engineering team on your behalf. 🎧 ... View more

Hi there, @jamesandlee. 👋 Thanks so much for posting. First, I would recommend checking out the accepted solution for this thread as it includes instructions + screenshot of how to locate your shuffle feature with Premium. ++ If you still have trouble, would you mind sending over a screenshot of exactly what you see so that I can take a look? Screenshot for Windows Computer: If you have a Windows machine please try using the Snipping Tool. You can find specifics about this tool and how to use it here. Then attach that file in your next. Screenshot for MAC Computer: Hold down the Shift key and the Command key (which may have an Apple logo and/or a 'four-leaf clover' type symbol). Then, while still holding down these keys, press the 3 key. This will save the screenshot as a file on your desktop. If you hit the 4 key instead, it will give you a target allowing you to drag a box around only the item that you want to take a screenshot of. Attach that file in your next post. ... View more

I love Badu! ❤️ ... View more

Hi there, @fierogurlv6. 👋 Thanks for reporting this. Let's try running through the standard troubleshooting steps to see if that helps.  If you continue to have trouble, could you share more info about your device? Model: Carrier: Android version (Settings > About Phone): Pandora version (Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.):  Are you connected to Wi-Fi or cellular data when this is happening? Does this only occur with this specific podcast? Appreciate your help with this. 🎧 ... View more

Hi there, @Lffi34. 👋 Could you tell me more about your device? Device & Generation: (e.g. iPhone 5c, iPod 6th gen, iPad Air2, etc.) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Are you connected to Wi-Fi or cellular data when this is happening? Have you identified any error messages popped up? Let me know. 🎧 ... View more

Hi there, @tomwillis031365. 👋 Nice to see you around the community space.  I've taken a look at your Pandora account, and I do see that you've unlocked several complimentary sessions of Premium.  With these free sessions, you're able to listen to on-demand content while being a free or Plus subscriber. Listening to playlists, songs, or albums on-demand is only a feature of Pandora Premium. You can find out more about how these sessions work in this helpful article. That being said, there's a natural tension between valuable ad space and the listening experience. Because of that, we're actively testing the length of these sessions to provide the best listening experience for everyone. As a result, the average length and availability of your complimentary session may fluctuate. Once your session ends, you'll go back to listening to your stations as normal. However, we'll automatically save your on-demand music collection for your next Premium experience. I hope this helps clarify. 🎧 ... View more

Hi, @Ronathon. 👋 I also tried this from my iPhone and the songs appear to be correct when playing them on demand.  I believe trying out these steps should help with the issues you're experiencing on your iPhone device.  Let me know how it goes. ... View more

Hey there, @Ronathon. 👋 Thanks so much for pointing this out. These tracks should be available. I'm able to view and play all 8 songs from my iPhone device and from the desktop app. I would recommend running through these troubleshooting steps to see if it helps resolve your issue. Feel free to let me know how it goes. 🎧 ... View more

Hi, @SPGarber. 👋 Thanks so much for posting about your experience. I would recommend running through the troubleshooting steps for Chrome here. It may help to try another browser to determine whether this issue is browser-related.  Hope this helps. 🎧 ... View more

Hey there, @HandoverFist. 👋 Does this happen with any songs? Or specific songs? Have you tried running through the troubleshooting steps for the Pandora Desktop App on Windows 10? If not, those steps may help resolve the issue you're running into.  Hope this helps. 🎧 ... View more

Hi there, @Pabo318. 👋 Sorry for any trouble this has caused.  I've gone ahead and escalated your issue to our User Support team. Since this involves your password and account, a member will reach out to you via email to offer further assistance. 📬 Thanks for your patience during this process. 🎧 ... View more

Thanks for sharing, @MOHLovesAlaska. Still love reading these daily!  ... View more

Hey, @DunkEmDonuts. 👋 @MOHLovesAlaska is on the right track with his message. It looks like that track is unavailable or radio only at this time. Although the majority of the songs in our collection will be eligible to be played without restrictions, you may encounter a portion of songs that are unavailable or labeled "Radio Only" due to our current licensing restrictions. In the meantime, you can create a station that will play similar songs and artists, based on an artist or a particular song. We are continuously working on increasing the amount of songs which can be played on stations, on-demand, or offline. Our intention is to provide enough music you enjoy to avoid any inconvenience around this. ... View more

Hey there, @harini. 👋 I moved your post over to this existing thread: More music from around the world Feel free to check out @AdamPandora's post about this here. For specific music suggestions, we'd love to see what you'd like to hear in this thread: Music Suggestions Hope this info is helpful. 🎧 ... View more

So glad to hear that you're back to listening normally. Another community member created a feature suggestion that you may be interested in: Shuffle - Include 'I'm tired of this song' & Discovery / Deep Cuts / Etc.  To upvote feature suggestions, click on the 💙icon next to the title of the idea you're interested in seeing implemented.  Feel free to let us know if you need anything else. Happy listening! 🎧 ... View more