Hi there, @bruceinbr. 👋
Sorry for any trouble this has caused.
VPN Usage with the Pandora App:
The VPN can reroute your internet connection which may cause the app to think you're out of the country even if you're in the U.S. Due to licensing restrictions, Pandora is only available for use inside of the United States. Unfortunately, using a VPN while trying to stream Pandora is not currently supported. We would recommend checking if you can make an exception for Pandora in your VPN settings, or if you can safely disable any VPN connections while listening to Pandora. You may want to contact the support team of your VPN for further assistance with this.
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VPN Feature Request:
In the meantime, you may be interested in this feature request for allowing VPN usage with Pandora. You can search for the title and click the ❤️icon to express your interest in this option. Feel free to leave a comment as well, if you'd like.
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Offline Listening + WiFi Issues:
Offline listening should be turned on when you lose internet connection.
Are you receiving any other error messages when this happens (other than the VPN one)?
In the meantime, I have a trace enabled on your Pandora account. I would recommend trying out the standard troubleshooting steps for the Pandora app on Android devices to see if this helps with the WiFi issues you're experiencing. You can also try disconnecting your Android device(s) from your WiFi connection and then reenabling it to refresh the connection.
Let me know if disabling the VPN and running through the steps help with the issue you're experiencing. 🎧
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