@DinoG Thanks for letting me know. Sounds like you two are all set now.  Feel free to reach out if you need anything else, I'm always happy to help. Have a great weekend and enjoy the tunes. 🎶 ... View more

Hey there, @dan_langel. 👋 Thanks so much for sharing your experience, and for posting that helpful screenshot. I'm sorry for any inconvenience this has caused during your listening sessions.  I do know that not all Pandora Modes will be available on every station. However, it sounds like you've seen each mode but they disappear at random times. I've shared this information and your feedback on an internal ticket with our engineering team so that they can investigate this. 🎧 ... View more

Hey there, @SF_Mustache. 👋 Nice to see you around the community space. How are you listening when this happens? Also, are you clicking on the actual station name or the station icon with the play button ▶️? I've included a screenshot from the web. If you click on the station name only, you should be able to continue listening to your playlist.  Let me know if this helps! 🎧 ... View more

Hey there, @davehein. 👋 I completely understand where you're coming from. However, our licensing may be very different than Comcast.  In the meantime, Premium allows you to find and listen to individual pieces or complete albums without the restrictions noted above. You can also create playlists or check out some of our curated Classical playlists. I do see that you're upgraded to a free trial of Plus right now, if you're interested in upgrading to Premium instead, let me know and I can private message you. You can view the differences and benefits of Plus and Premium subscriptions here. 🎧 ... View more

@Purplehawke2 Thanks so much for sharing that screenshot. Looks like you're using an Android device to stream Pandora. I’ve enabled a trace on your Pandora account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our troubleshooting steps. From your Android Settings, please try clearing the Pandora app data using the following steps (not to worry, we'll keep track of your profile and collection for you):* Open your device Settings Tap Apps Scroll down to find Pandora Select Storage On the storage details page tap Clear Data. Keep in mind that the steps for each Android device is slightly different. If you have a Pixel, you can find helpful steps here. Please note that you will be asked to log into your account after completing these steps. Let me know how it goes. *Pandora Premium and Premium Family listeners may need to re-download some of their offline content after this. Pandora Plus users, however, should receive that offline content again automatically. If you have any trouble with your offline stations after this, please let us know. ... View more

Hey there, @DinoG. 👋 Nice to see you around the community space. Please keep in mind, Pandora accounts follow the email address, not the device or phone number. You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password. This applies to both free and paid Pandora accounts. Unfortunately, you won't be able to listen to Pandora on one Sonos device under two different Pandora accounts at the same exact time. Unlike broadcast radio, which all drivers hear in the car at the same time, each internet-connected device used to access Pandora receives its own unique stream of personalized music. Similar to other online streaming services, our music licenses limit our ability to stream from a single account on more than one device at a time. As a result, your subscription to Pandora Plus, Pandora Premium, or Pandora Premium Family will only cover the cost of one stream to one device (per Pandora account). ++ I moved your post over to this existing thread to keep the community organized: Multiple on Pandora Family Account with Alexa/Sonos Please check out the accepted solution on this thread for more information about multiple Pandora accounts with devices like Alexa and Sonos. I've taken a look and I do know that you do not have a Premium Family plan. However, if you're logged into the same Sonos device(s) (under 1 Sonos account) this should help with allowing her to listen from her individual Pandora account. As @AdamPandora mentioned, utilizing Pandora directly through the app will allow each of you to connect to that device without having to manually sign out of the account already logged in and sign in to your own account each time. ... View more

Hey there, @duke5. 👋 Nice to see you around the community space. If you're looking for cool songs, check out our Playlist Swap.  We currently have a Song of the Day for Different Genres thread here. You can share your song of the day for any genre of your choice. We'd love to know what you're listening to on Pandora!  Enjoy the tunes 🎶 ... View more

Hey there, @DUGZY73. 👋 I have not witnessed these. Have you? In the meantime, I did find a podcast episode about UFO Sightings on Pandora. Have you listened to any interesting podcasts about UFOs?  Here's an episode I found on Pandora: Unexplained Mysteries: UFO Sightings Hope to see you around the community more often! ... View more

Thank you, @scotth19. I've reported this over to our engineering team so they can investigate this issue further. If you notice anything else, please don't hesitate to let me know. Appreciate your patience during this process. 🎧 ... View more

Awesome! So glad to hear it, @tsura.  If you run into any other trouble, please don't hesitate to let us know. Happy listening! 🎧 ... View more

🎧Friday's GSOTD: R&B with Disco Influences: Smile by Leven Kali Neo-Soul: Slowly Surely by Jill Scott Electronic with Folk Influences: The Wheel by SOHN Pop: cardigan by Taylor Swift @MOHLovesAlaska Breathe (2am)  - this song brings back many memories. ... View more

No problem at all, @SMR. I'm looking forward to it too! Hope to see you around the community more often. 🎧 ... View more

@scotth19 Thanks so much for providing those screenshots. Has anything downloaded fully since yesterday while the app was kept in the foreground? If you're still experiencing this issue, would you mind sharing the following for me to report?  Model: Carrier: Android version (Settings > About Phone): Pandora version (Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.):  Are you connected to Wi-Fi or cellular data when this is happening? Thanks so much for your help with this. 🎧 ... View more

Hi, @georgerlee. 👋 Sorry to hear that you're having trouble with your Shuffle feature. Let's try running through these steps to see if it helps with the issue you're experiencing: Troubleshooting for Internet Explorer You can also try using a different browser to see if you experience the same issue. This will also help us determine whether this is browser-related. Let me know how it goes. 🎧 ... View more

Hey there, @tsura. 👋 Sounds like your songs are skipping through without playing any audio. Sorry for any interruptions this has caused to your listening sessions. Could you share more about how you're listening? Are you using a PC or MAC computer? Using a web browser? If so, which one? Or, are you using the Pandora Desktop App? Let me know. 🎧 ... View more

Hey there, @Orie_listed. 👋 Nice to see you around the community space. 📲From a Mobile Device: It's often easiest to share a song, station, album, playlist, podcast or artist by searching for it (even if it's already a part of your collection). Then tap the name of the song/station/album/playlist/artist/podcast* and tap Share. From here you'll be able to share your content either through your messages, through social media channels like Snapchat, Instagram Stories or via email.  You can also select Copy Link for a direct link to the content you've selected. If you don't see a social media option you'd like to use, make sure that you have the social media app downloaded to your device. 💻From your Computer: You can share content from our website via your Facebook or Twitter account, or by copying a link to share online. To share what's currently playing on Pandora, either hover your cursor over the album art, or click on the ellipsis (or three dots) for that item. Select Share. From here you can post to a connected Facebook or Twitter account, or select Copy Link to share a direct link instead. If you need help connecting your Facebook or Twitter account to Pandora, let me know. ++ Posting Music in the Pandora Community: You can also share what you're listening to in Community Chat space or the Playlist Swap. We have a cool thread where other members are sharing their Songs of the Day from Different Genres. You can choose a song of the day from any genres you like. Feel free to check it out here. Hope this information is helpful. Let me know if you have any other questions about this. Happy sharing! 🎶 ... View more

Hey there, @amibo1012. 👋 Sorry to hear that you're experiencing this buffering issue. I’ve enabled a trace on your Pandora account to help us better understand what’s happening. Let's try running through these steps to see it if helps with the issue you're experiencing on your Google browser. Let me know how it goes. 🎧 ... View more