Hi, @Kesata. 👋 Thanks for getting back to me with those details. I've gone ahead and reported this to our engineering team already. They are aware of this issue and working on it. In the meantime, I've added those additional details that you've provided to the internal ticket we have open.  This is very helpful info. Thanks for being the first to report this, and following up with me. 🤝 ... View more

Hey, @Effy. 👋 Thanks for getting back to me with those additional details. I've gone ahead and moved your post over to a separate thread as this is different from the original thread: "Something Has Gone Wrong" Error with Playlist You mentioned that this error pops up across multiple devices, so this could be related to the playlist / song.  Could you share which playlist(s) you're noticing this happen with? Does the error message pop up with a specific song? Let me know. 🎧 ... View more

Hi there, @rtamale. 👋 Sorry for any inconvenience this has caused. Could you share a bit more about the iOS device you're using to connect to AirPlay? Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Are you connected to Wi-Fi or cellular data when this is happening? ++ Also, have you tried running through the troubleshooting steps? If not, you can find those here: iOS Troubleshooting Let me know and I can follow up with you. 🎧 ... View more

Hi there, @213850. 👋 Sorry to hear that. Are you still having trouble with this? If so, I would recommend running through the applicable steps below. Web Browser Troubleshooting: Google Chrome Troubleshooting Safari Troubleshooting Microsoft Edge Troubleshooting Firefox Troubleshooting Pandora Desktop App Troubleshooting: Pandora Desktop App on Windows 10 Pandora Desktop on MAC Computers ++ Are you seeing any error messages? If so, what exactly does it say? Are you using an ad-blocker? Let me know. 🎧 ... View more

Hey there, @whytheseissues6. 👋 I'm very sorry to hear that you're having trouble. I know how frustrating that can be. If the issue persists, please let me know and I can create an email support case for you. 🎧 ... View more

My favorite would have to be The Polar Express!  ... View more

Hey there, @newguy22. 👋 The short answer is yes - playlists and on-demand content are only available with Premium. With Plus, you get: Ad-free personalized stations Unlimited skips The ability to replay songs The option to download radio stations for offline listening A Plus subscription is $4.99 USD monthly or $54.89 annually.* On the other hand, Premium subscribers receive all the same benefits, as well as:  Listen to songs or albums on-demand Create custom playlists Download songs, albums or playlists for offline listening Access Higher Quality Audio Queue content to keep the music playing A Premium subscription is $9.99 USD monthly or $109.89 annually when purchased directly through Pandora.* Pandora Premium Family – which provides all of the features of Pandora Premium for up to 6 individual accounts – is $14.99/monthly or $164.89 annually, and only available when you upgrade directly through Pandora.* You must be at least 21 years of age to purchase this subscription and be the primary account holder We are also proud to offer discounted student and military subscriptions. The Premium Student subscription is only $4.99 USD monthly or $59.88 annually for students who qualify, while the Premium Military subscription is only $7.99 USD monthly or $87.89 annually for qualified listeners.* For more information about our subscription options, make sure you’re logged in with the correct account and visit our upgrade or subscriptions pages. (Select Get Premium to view Premium options.) Feel free to let me know if you have any additional questions. *Please note that additional taxes may apply to these subscription costs, depending on your area. ... View more

Hey there, @greivehardware. 👋 Sorry to hear that you're having trouble. Looks like you've been in touch with a member of our team via email. Someone has reached out to you via email and is awaiting your reply. If you didn't receive the message, please try checking your spam / junk folder to make sure it didn't end up there.  ++ Could you share a bit more about what is happening? Which device are you using? Are you using an Android device? Or, the Windows Desktop App for Pandora? Let me know. 🎧 ... View more

Thanks for the update, @KiritoFL. If anything else pops up, please don't hesitate to let us know. Enjoy the tunes! 🎶 ... View more

Sounds good, @KiritoFL. Feel free to let us know how it goes. 🎧 ... View more

Thank you for your reply, @Maintenanceman. This is very helpful feedback and I appreciate you sticking with me to figure that out.  In the meantime, there is an existing feature suggestion that you can upvote here: Option to remove Curated Modes from Station To upvote an idea, click on the 💙 icon next to the title of the request to express your interest in seeing that option implemented. To learn more about how feature requests work on the community, check out our: Pandora Community Policy + FAQs We appreciate you being a part of the Pandora Community! ... View more

Hey there, @Effy. 👋 Thanks for your post. Premium Access Sessions: There's a natural tension between valuable ad space and the listening experience. Because of that, we're actively testing the length of these sessions to provide the best listening experience for everyone. As a result, the average length and availability of your complimentary session may fluctuate. That being said, there isn't a way to check your cap. You should receive a message stating that you've reached your limit for the sessions. However, most folks on this thread are receiving "Something went wrong..." when it should be the "You've reached your limit" message. In the meantime, I've been gathering the reports from community members running into this issue and sharing it with our engineering team. They are currently investigating the root cause of this issue behind the scenes.  For folks initiating Premium Access, we'll automatically save your on-demand music collection for your next Premium experience. ++ Your Account + Error Message: I've taken a look at your account and you are a paid Premium subscriber. If you're receiving this error during your listening sessions as a subscriber, this is a different issue. I apologize for any confusion.   For your situation, I would recommend running through these steps: Desktop App Troubleshooting Does this happen when listening to stations, on-demand content (songs, albums, playlists) or podcasts? If this happens when listening to podcasts, I do have an internal ticket open for this issue and a thread to monitor here: "Something Has Gone Wrong" When Playing Podcasts Let me know how it goes. 🎧   ... View more

Thanks for the feedback, @TNF. The engineering team doesn't update the threads on community. Sorry that I missed this critical step.  I'll also leave these instructions here in case they prove to be helpful for others. If you'd like to select whether to stream directly from your Apple Smart Watch or your mobile device using an Apple Watch series 3 or newer* please use the following steps: Return to the home screen by: Swiping from left to right Or tapping the arrow in the upper left corner Scroll down the screen and select Playing from... Tap Watch or Phone when prompted to select the device. *Apple Watch Series 1 and 2 are not currently supported. Cellular or Wi-Fi connectivity is required to stream independently of a mobile device. ... View more

Awesome! Sounds like @Mark991 tried out @alaskaman77's suggestion to resolve this issue.  I've gone ahead and marked that post as the solution. 👍 Thanks again for your tip, @alaskaman77!  ... View more

Hey there, @KiritoFL. 👋 Sorry for any trouble you've experienced. A new version of the Pandora app was released over the weekend. If you haven't already, please try manually updating to Pandora app version 2209.2.1. This new update should fix the buffering issues. You can manually update the Pandora app from the App store on your Apple device. Tip: If no update is available, it will say Open to the right of the Pandora icon. Let me know if this helps resolve the issue. 🎧   ... View more

Hi there, @Barbarakelli1. 👋 Sorry to hear that you're having trouble. Are you receiving any error messages? If so, what exactly does it say? Could you tell me more about your device? Device & Generation: iPod iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Are you connected to Wi-Fi or cellular data when this is happening? ++ You can also try running through these steps to see if it helps resolve the issue you're experiencing: iOS Troubleshooting Let me know how it goes. 🎧 ... View more