Sorry to hear that, @hileanamacias.  I would recommend checking out my post here to see if those steps help.  Let us know how it goes. 🎧 ... View more

Hi @JackDaniels100 Sorry to hear this is happening on your computer. Since you mention this happening on a computer rather than an iOS device, I've created a new post in our Desktop Board. I'm happy to help investigate, can you tell me a little more about your experience. Checking your account I see that you're currently listening from a web browser. Can you tell me which browser you're using? Additionally, does music not play, or does the music play but the timer bar not progress? To check if it's browser related, can you try a different browser to see if you run into the same experience. Lastly, can you please share a screen grab of what you're seeing when this happens. Thanks for the help ... View more