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Desktop: Music Stops / Buffering Issues

pamelarae05
Underground

My boyfriend cancelled his subscription for this exact reason.  I experience as well on a desktop computer and my android phone as well.  None of the troubleshooting steps makes any difference. It just started happening a couple of months ago and is something Pandora should look into on their side and get corrected.

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64 Replies

AlyssaPandora
Community Manager
Community Manager

Hey there, @ClockwrkOrangeS. 👋

Thanks for getting back to us with those details. 

Since you're using Chrome, I would recommend running through these steps to see if it helps resolve the issue you're experiencing. 

If you're still having trouble, please try using a different browser to help us determine whether this is browser-related. You can also try troubleshooting your network here.

Let us know how it goes. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
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amyj67074
Local Performer

I have tried all the fixes I know how to do. This is now so frustrating, I am cancelling. I shouldn't have to work so hard to listen to just 2 songs and then the buffering starts up.

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AlyssaPandora
Community Manager
Community Manager

Hi, @amyj67074. 👋

Sorry to hear that you're having trouble. Could you share a few more details about how you're listening? 

  • Which web browser are you using?
  • Have you encountered any error messages other than "buffering"? 

I would recommend through the troubleshooting steps based on how you listen. I've included links below: 

Let me know. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week:New Music: Picks of the Week (07.08.24)
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hileanamacias
Local Performer

right I thought I was the only one 

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AlyssaPandora
Community Manager
Community Manager

Sorry to hear that, @hileanamacias

I would recommend checking out my post here to see if those steps help. 

Let us know how it goes. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week:New Music: Picks of the Week (07.08.24)
0 Kudos