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sketti_hotdog
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Re: Family plan- still getting let me or them list...

@sketti_hotdog Sorry for any trouble. If you are still receiving that error message, that means the other user is still signed into your Pandora account on their devices. Please have them sign out of Pandora on all of their devices, and then sign back in using the email address associated with the new Pandora account she created. I have also created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more
by Community Manager in Subscriptions
‎01-22-2026 04:23 AM

Re: Password help with adding new family member to...

This was the reply I got back that didn’t help: Your [family member] needs to first create an account for herself, once that's completed she can go back to the invite email so she can be added to your family plan. Sent from my iPhone ... View more
by in Subscriptions
‎01-05-2026 02:19 PM

Re: Family premium

@sketti_hotdog, welcome to Community! I see that invite was sent to join your Family plan; however, it appears like it haven't been accepted. I've gone ahead and manually added your family member to your plan from my end - they should now be good to go. If they continue having troubles on their account, please let me know. ... View more
by Moderator in Subscriptions
‎08-05-2024 08:18 AM