@Baltimoron917 This issue sounds specific to Firefox if you are able to successfully stream Pandora via Google Chrome. If the troubleshooting steps @AlyssaPandora provided did not solve this for you, then I recommend continuing to stream Pandora through Google Chrome. If you run into any issues using that browser, please follow up and let us know. Hope we continue to see you around the Community!  ... View more

Hey @1943, Were you also running into trouble with this? Let me know. ... View more

@calextorres96 Glad to hear things are back up and running again. If this continues to be an issue down the line, please make sure to reach back out to us and let us know. Thanks for listening! ... View more

@susanw2 Thanks for sending that over. I have added your information to the ticket we currently have open with the engineers who are looking into this. Keep an eye on this thread as we will be providing you with updates as we receive them. Thanks for your patience in the meantime!  ... View more

@NKG839 I moved your post to this existing thread: Deleted thumb ratings reappear as "thumbed up on undefined" It looks like you are running into two separate issues: Deleted thumb ratings reappear as "thumbed up on undefined" Our engineers are aware of the issue with thumb ratings not disappearing from the Thumbs Up list showing up on your profile. I have escalated your feedback over to them as well so they can take a closer look. Thanks for your patience in the meantime as they work to find a resolution.  +++++++++++++++++++++++++ Deleting Thumbs Up ratings on your Instrumental Folk station: I launched your account on web, and those 4 Thumbs Up ratings do show in your Instrumental Folk station - to delete them, hover your cursor over the 3 dots on the right side of the track, and click.  Then select Delete.   Let me know if this helps.  ... View more

@Tracee_deleon What are the names of the stations that are missing? Also, are they missing on all devices? Have you tried signing into Pandora on a computer to verify if your collection still shows there? Let me know. ... View more

Hi @paintwithlu, It sounds like you may need help reinstalling Pandora on your iPhone. You can find our app in the App Store on your device. Search for Pandora and tap Install. You can also go to pandora.com on your phone or tablet's web browser, scroll down and select Get the App to install the app. Downloading any app from the App Store will require that you enter the password for your Apple ID. Keep in mind that the email address and password for your Apple ID account may be different than your Pandora account. Also, please be aware that Pandora requires iOS 12 or higher. If you are running iOS 11 or lower, you will need to update your iOS version. If you're not sure how to update the OS on your phone, you can refer to this article for more help. Let me know how it goes. ... View more

@TommyL Glad to hear things are back up and running again. If this continues to be an issue down the line, please make sure to reach back out to us and let us know. Thanks for listening! ... View more

@wolfpacker Definitely!  Good morning, and hope you have a good Thanksgiving break. 🦃 ... View more

Hey @drpruitt, Thanks for following up with that information. I have created a ticket with our engineering team so they can take a closer look at your White Christmas Radio station. In the meantime, feel free to check out our blog post for some new features we've added to some of our Holiday Genre stations.  Thanks for your patience. 🤝 ... View more

@beakmaster3000 Unfortunately, there is no way of telling when, or how often a particular artist will play on any given station, so I am unable to give you a definitive answer as to why that artist is playing more on one station vs. the other. That being said, if you would like to hear their music on demand, we do offer a solution through Pandora Premium subscriptions and complimentary sessions of Pandora Premium. This service combines our industry leading radio service with on-demand listening. Use this link to learn more about upgrading. Alternatively, you can start a complimentary session simply by searching our library for a song or album, and clicking play. This will trigger a short advertisement, after which you can enjoy content on-demand. Ad-supported Pandora and Pandora Plus are designed to introduce you to new music through the artists and songs that you already know and love. You can type in your favorite artist or song and music that is similar to your selection will play on your station. While these Pandora stations will learn what you like and don't like based on Thumbs feedback, it's not possible to predict exactly which song will play next. Only Pandora Premium offers users that level of control. Thanks for listening! ... View more

That is correct, @beakmaster3000. That being said, if your station has the Artist Only mode available, utilizing that feature will only play songs from the artist you created the station for, along with any additional seeds you added: ... View more

@beakmaster3000 I moved your post over to this existing thread: Not hearing seeded artists added on station Adding variety to a station doesn't narrow the song pool that Pandora chooses from, nor does it increase your chances of hearing a particular song or artist. Rather, it opens up your station to a lot of variety, which can make for some undesirable matches. Check out the accepted solution to this thread for more information around this.  That said, you should be able to use Pandora Modes to customize your station experience when you're listening from a computer, mobile device or the Sonos app. You can pick different modes like Artist Only, which will play only tracks from the artist headlining your station (along with any additional artist seeds you've added). Please keep in mind that Artist Only mode will only exist on relevant stations. Hope this helps! ... View more

Happy to hear that, @jrp! Enjoy the music. 😁  ... View more

@audiocare To clarify, are you streaming Pandora through either Dish Network, or DirecTV? Our support team took a look at the Pandora account connected to your Community profile, and don't see any direct device associations with a Sony TV. Let me know. ... View more