About TannerPandora

TannerPandora · ‎09-25-2019

Hi @tlarson546 Thanks for joining community! Someone from our User Support team will reach out to help with this. Keep an eye out for an email from us. In the meantime, while transferring your account is currently not possible, I can give steps on how to update your account information. To update any of your account information, including the email, password or zip code associated with your Pandora account, follow the instructions below: Sign into your account, then click the icon (initial or picture) in the upper right corner. Click on Settings > Account. Tap Save to update your information when you are finished making changes. *If you are updating your password, please enter your previous password to confirm the changes. Then the new one will take effect.

TannerPandora · ‎09-25-2019

Rock on!

TannerPandora · ‎09-25-2019

Hi @Gromy888! I moved your post to the Subscriptions space in order to keep our community tidy. Sounds like you have more than Pandora account, and your subscription was transferred to a second Pandora account. I've reached out to our User Support team to follow up with you about this. Please be on the look out for an email from them to the email account associated with your Panodra account. Thanks for being a part of community!

TannerPandora · ‎09-24-2019

Hi @APC! Thanks for joining community! Unfortunatey, Pandora no longer supports Toyota Entune. Although, you can still listen in your Toyota by connecting via Aux cord or standard Bluetooth connection*. This will allow you to bypass the Entune system and control Pandora from your phone. Sorry for any inconvenience or disappointment. *Use your mobile device only when conditions allow and as permitted by applicable law.

TannerPandora · ‎09-24-2019

TannerPandora · ‎09-24-2019

We apprecaite the feedback! Thanks for sharing on community!

TannerPandora · ‎09-24-2019

Hi @Lachoola - Thanks for joining community! Could you provide the following information so I can investigate? What is the make, model and year of your vehicle? If you have an aftermarket stereo, what is the make and model of that device? What is the Pandora app version you're on (let me know if you need help finding that)? How is your smartphone connected to your car? (Bluetooth, USB, Aux) Is your vehicle equipped with Android Auto or Apple CarPlay?

TannerPandora · ‎09-13-2019

Ahhhh! That solves it. @Blueryan

TannerPandora · ‎09-13-2019

Thanks for the info @Sjb! Let's first check to see if any update is available for Pandora: Here's how to update the Pandora app on your Android device: Open the Google Play Store app. Touch the menu icon in the upper left and select My Apps. Apps with available updates are labeled Update. Choose any appropriate apps and tap Update. Tip: In some cases, you may need to restart your device to update an app. ++ After updating, let's clear the app data. Here's how to do that: Open your device Settings Tap Apps Scroll down to find Pandora Select Storage On the storage details page tap Clear Data. *Keep in mind that the steps for each Android device is slightly different. If you have a Pixel, you can find helpful steps here. You'll be asked to log into your account after completing these steps. Let me know how it goes.

TannerPandora · ‎09-13-2019

Hey @Me-myself-I! Thanks for the feedback. I merged your idea with this existing idea for Modes on Mobile.

TannerPandora · ‎09-13-2019

Hey @Live4real! Sorry for the continued trouble with shuffle. Let's try some troubleshooting steps to see if they will help. What is the make and model of your device? Keep in mind, you can shuffle either your collected songs or your stations from My Collection. Unfortunately, for now you won't be able to edit which stations are shuffling directly from our mobile app. You can edit your shuffle from a computer and your selections will carry over. This is a feature we're actively working on improving.

TannerPandora · ‎09-13-2019

Hey @Blueryan - All your stats should be listed at the top, below your Profile Name. You should see the following: - Blueryan - Local Performer Created/ Tier/ Playlist/ Stations/ Thumbs/ Music Hours/ Podcast hours Let me know if you're still having trouble.

TannerPandora · ‎09-13-2019

Hi @Sjb Thanks for posting to community! Happy to take a look and try some troubleshooting with you. Can you let me know the make and model of your device. Also, I'll need the Pandora version you're currently running. Let me know if you need help with where this is located.

TannerPandora · ‎09-12-2019

Thansk for following up with that informaion @Melvinthor. I'm going to have a Pandora Support Specialist reach out to you for further help with this. You should be hearing from them soon with more details to troubleshoot this issue. Thanks for being a part of the community!

TannerPandora · ‎09-12-2019

Hooray! This is great new!

TannerPandora · ‎09-12-2019

Hi @Melvinthor - Thanks for joining community! Sorry to hear you've had trouble in your vehicle. Could you provide the following information so I can investigate? What is the make, model and year of your vehicle? If you have an aftermarket stereo, what is the make and model of that device? What is the make and model of your phone? Also, can you tell me the Pandora app version (let me know if you need help finding that)? How is your smartphone connected to your car? (Bluetooth, USB, Aux) Is this happening with a playlist or station or both? Could you give me an example of a playlist or station that this is happening on? Thanks for your help with this!

TannerPandora · ‎09-11-2019

Hi @FLM Sorry for any trouble with your Alexa device. I've reached out to our Support team, and someone will be in touch with you soon at the email associated with your Pandora account. Thanks for your patience and participation in the Pandora Community!

TannerPandora · ‎09-10-2019

Hi @rcherye , welcome and thanks for being part of our community! Thumbs are station specific. Giving a song a Thumbs Down tells us not to play this particular track on this particular station. It will not affect other versions of the same song. For more info about Thumbs, click here. Let us know if you have any other questions.

TannerPandora · ‎09-10-2019

Hey @JackPhantom glad to see you around community and your genuine interest about spamming content in threads. As for your question about cross-posting, we do have a community guideline for this: Cross-Posting Do not post repetitive or duplicative content across forum spaces or within the same thread within a short timeframe. You can always edit a post to add to a thought To view all our guidelines, click here. Let us know if you have any other questions while exploring!

TannerPandora · ‎09-10-2019

Hi @M2020 Welcome to Community! Let us know if you have any questions while browsing around. Hope to see you around more often.

Re: transfer account/subscription

Re: New hard rock

Re: Lost my station list

Re: Toyota eTunes

Re: More sorting options for Premium - Status chan...

Re: Change album art for stations - Status changed...

Re: Incorrect album art showing

Re: Total music played

Re: Pandora voice

Re: modes on mobile? - Status changed to: Open Ide...

Re: 09/10/2019 : Shuffle doesn't include all stati...

Re: Total music played

Re: Pandora voice

Re: Car play

Re: New Pandora Desktop App Now Available for Both...

Re: Car play

Re: Alexa

Re: different versions by same artist

Re: Pandora Community

Re: Pandora Community

Pandora for Creators Community