Hey there, @brendensnider2. 👋 I moved your post over to this existing thread: Ad-blocker with Free Account Please check out the accepted solution here. Hope this helps! 🎧 ... View more

Hey, @moreganno. 👋 Someone from our team has reached out to you via email to gather more info about what is happening. If you don't see the message yet, please check your spam / junk folder. Thanks so much for your patience during this process. 🎧 ... View more

@pandc Thank you for the follow up. I have reported your issue over to our engineering team so that they can investigate this further. Appreciate your patience during this process. 🎧 ... View more

@MusicFanInSC No problem at all. In the meantime, you do have your My Thumbs Up playlist available to you, if you want to hear your Thumbed Up tracks across all stations.  Thanks again for your patience while our engineers look deeper into your Thumbprint Radio option. 🎧 ... View more

Hi there, @MusicFanInSC. 👋 Sorry to hear that you're having trouble accessing Thumbprint Radio. Looks like you have more than enough Thumbs Up to make it available to you. I moved your post over to this existing thread: Thumbprint Radio Not Available Yet I've shared your experience with our engineering team so that they can investigate what's happening with your account.  Thank you for letting us know about this, and for your patience during this process. 🎧 ... View more

Hey there, @Sadie61. 👋 Sorry for any inconvenience this has caused. To keep everything organized, I moved your post over to this existing thread: Subscription through Apple transfers between accounts Looks like your subscription is being transferred between two Pandora accounts under different email addresses. I've gone ahead and created an email case for you with our support team. Someone has reached out to you - if you don't see the email soon, please be sure to check your spam / junk folder to make sure it didn't end up there. 📬 Thanks for your patience during this process. 🎧   ... View more

Hey, @pandc. 👋 Sorry I missed this message! Looks like it got caught up in one of the filters. We recently released the new app version 2110.1 of Pandora on iOS. If you haven't already, I would recommend updating to see if this helps. To update the Pandora app on your iOS device on iOS 13 or newer: Open the App Store application. Tap your Apple ID icon in the top right corner. Scroll down to the Pandora app. If an update is available, there will be an Update icon. If you're running a version older than iOS 13 on your device: Open the App Store application and tap Updates in the bottom right corner of the screen. If an update is available, an Update button will appear to the right of the Pandora icon. Tip: If no update is available, it will say Open to the right of the Pandora icon.   ... View more

Hey everyone! 👋 Haven't posted new music in a while.  Sharing some new music from the For You section, based on my personal listening.  Album: Still Over It by Summer Walker More about Summer Walker: A leading light in contemporary R&B who excels with self-recorded ballads and richly detailed slow jams, Summer Walker debuted in 2018 and within a year hit number two on the Billboard 200 with Over It, her first proper album. The singer and songwriter — who sometimes accompanies herself on guitar — has since issued the Life on Earth EP. The Atlanta-born Walker was discovered when the studio manager of LVRN (LoveReinassance), coincidentally named Summer Walker, Googled herself and was led to videos the singer had uploaded to social media platforms Album: 30 by Adele More about Adele: Weaving classic soul, confessional songwriting, and pop polish, English singer Adele became a global phenomenon in the 2010s, breaking records and collecting accolades along the way with her powerhouse vocals and all-too-relatable songs. Following several years of relative quiet, Adele resurfaced in October 2020 to host an episode of Saturday Night Live. A year later, she issued the single “Easy on Me,” the first offering from her fourth album, November 2021′s 30.  EP: Sunbeam by Alina Baraz More about Alina Baraz: Alina Baraz is a singer and songwriter whose uniformly mellow material flits between downtempo electronica and slightly left-of-center R&B. . She emerged in 2013 with several buzzed-out tracks, including “Drift” and “Make You Feel,” before gaining more widespread attention with her 2015 Galimatias - produced EP Urban Flora. Hope you enjoy your weekend! 🎶 ... View more

Hey, @PMMi11er. 👋 I moved your post over to this existing Desktop thread: Incorrect Login Error After Entering Correct Info Based on your message, it sounds like you're unable to sign in on the Pandora Desktop App for Windows but you can access your account using a browser. I do see that you contacted our team via email recently. They have responded to your message to gather more information. If you don't see their reply yet, please check your spam / junk folder to make sure it didn't end up there. 📬 Thanks for your patience during this process. 🎧   ... View more

Listening now! 🎶❤️ ... View more

Thanks so much for providing those details, @hathormeow. I've gone ahead and shared this with our engineering team on your behalf. Thank you for your patience while they investigate. 🎧 ... View more

No problem at all, @dylanzepp_. Thanks for the follow up - sounds like you're all set now. Feel free to let me know if you need anything else. In the meantime, enjoy the tunes! 😊 ... View more

Hey, @nsegelstein. 👋 Sorry to hear that you're having trouble with this.  I've created a support ticket with our team and someone will reach out to you via email soon to assist with your Pandora account.  Thanks for your patience during this process. 🎧 ... View more

Hey there, @bkb7682. 👋 Sorry to hear that you're having trouble with this.  Looks like you're using an LG Blu Ray player to stream Pandora. This issue is usually specific to the network you're using to access Pandora, or due to an error on the device itself. First make sure your device has the latest firmware by checking for a new update. If an update is available, try loading Pandora again once the update is complete. ++ If you're still having the same problem, then please try a few standard network troubleshooting steps: Try connecting directly via an Ethernet cable rather than using Wi-Fi (if you have this option on your device), and see if that helps. Try rebooting your modem and router and restarting the device. Try removing and re-adding the app (if this is possible on your device). You can also contact the manufacturer directly to troubleshoot your specific device and settings. Let me know how it goes. 🎧   ... View more

Thanks for letting us know, @Clsweet88. Glad to hear updating to the newest version of the app helped with your situation! 🎧 ... View more

Hey there, @dylanzepp_. 👋 Sorry to hear that you're having trouble. I moved your post over to a new thread in the iOS section of the Pandora Community. Looks like you're referring to this  specific song: CAN'T STOP THE FEELING by Justin Timberlake Could you tell me exactly what the error message says when you attempt to play that song? Also, have you tried running through the standard troubleshooting steps yet? If not, I would recommend trying them out here: iOS Troubleshooting Let me know how it goes. 🎧 ... View more