Hi, @glow_frog. 👋 Are you using a MAC or Windows computer? Let me know. 🎧 ... View more

@deardzzz I love the song "Christmas Time Is Here" by Vince Guaraldi Trio. I created a new holiday station based off of this track. Thanks for sharing! 🎧 ... View more

Hi there, @ChemicalAsher. 👋 Thanks so much for your suggestions. I love seeing your ideas! There are a feature existing feature requests that you may be interested in upvoting: Shared Playlist Live Play Join Artists Listening to Pandora in Realtime Finding Friends with Public Profiles More Features / Options for Thumbs and Skips I would also recommend creating feature requests for options you'd like to see Pandora implement to better our service. You can create a feature request here. To upvote existing ideas, click on the 💙icon next to the title of the request. Hope to see you around the community space more often! 🎧             ... View more

Hey, @SunasPhone. 👋 Sorry to hear that you're having trouble with this. Please check out my post here regarding this issue. If the issue persists, could you tell me more about your device? Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Are you connected to Wi-Fi or cellular data when this is happening? Have you noticed any error messages? If so, what exactly does it say? Let me know how the troubleshooting steps work for you. 🎧 ... View more

@Chinatown Restart your Sonos device (turn it on / off).  Could you also tell me more about your device? Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Let me know as I'd like to share this with our engineering team. 🎧 ... View more

Hey there, @mhague. 👋 Sorry for any inconvenience this has caused. I would recommend checking out the accepted solution for this thread here. It sounds like you may be triggering a complimentary session of Pandora Premium in order to listen to on-demand content, however, you are subscribed to Plus.  You can find out more about how free Premium sessions work here: Premium Sessions ++ Allowlist Pandora: To allow ads on our site, if you'd like to use Premium sessions, you’ll need to “allowlist” Pandora. Note: you can do so without turning off your ad-blocker completely. You can find out more information here: How to Allowlist Pandora with your Ad Blocker Let me know if you continue to have trouble with this. 🎧 ... View more

Hey there, @grizhorn2259230. 👋 Sorry to hear that this is happening.  How are you listening when that error message pops up? Are you using a specific web browser or the Pandora Desktop App? MAC or Windows computer? Let me know. 🎧 ... View more

Hi there, @Chinatown @Santtita. 👋 Thanks so much for reporting this. Could you tell me more about how you usually connect to stream music on your Sonos? Are you using the Pandora app or the Sonos Controller app? Could you confirm whether you're able to cast to other devices? ++ Troubleshooting:  First, I would recommend trying out these steps to troubleshoot: iOS Troubleshooting If you haven't already, please confirm that your mobile device is connected to the same Wi-Fi network as your Sonos. Next, check for any updates to the Sonos app. To check for any necessary updates, visit the app store on your device. If you continue to have trouble after you've done that, make sure that your Sonos' firmware is up to date. To check for firmware updates from an iOS or Android device, open your Sonos app and tap on the More tab. Select Settings and then Check for Updates. Once any necessary updates are complete, restart your Sonos device and try Pandora again. Let me know how it goes. 🎧 ... View more

Hi, @Smoothdriver @billmckinney. 👋 Welcome to the Pandora Community! We're happy to have you here. ... View more

Hey, @gblake. 👋 Sorry for the continued trouble. Your patience has been greatly appreciated during this time. Our Android engineers are still working on this. I would recommend keeping an eye out for the next app version update. Once it becomes available, you can update the app. Here's how to update the Pandora app on your Android device when it's available:  Tap your profile avatar in the top right corner. Select Manage apps & device. Then tap Manage and scroll to Pandora for updates. Tip: In some cases, you may need to restart your device to update an app. ... View more

Thank you for the follow up, @Kimberlykajira. I've reported this to our engineering team on an internal ticket. We appreciate your patience during this process. 🎧 ... View more

Hi there, @babytraytray. 👋 Nice to see you around the community space. Looks like you're listening to a playlist, not a station. With playlists, this feature is not available. This option will appear for stations only. Hope this helps! 🎧 ... View more

Hi there, @luwannadavidson. 👋 Looks like you've been in touch with a member of our User Support team via email. Someone has responded to your message to follow up. If you don't see their email, please check your spam / junk folder to make sure it didn't end up there. Thanks for your patience during this process. 🎧 ... View more

Nice selections, @MOHLovesAlaska. Thanks for sharing your holiday playlist!  1. The Christmas Song by Nat King Cole (my absolute favorite) 2. This Christmas by Donny Hathaway  3. Give Love on Christmas Day by The Temptations 4. All I Want For Christmas Is You by Mariah Carey 5. What Christmas Means to Me by Stevie Wonder 6. It's Beginning to Look Alot Like Christmas by Michael Bublé 7.  My Favorite Things by John Legend 8. Underneath the Tree by Kelly Clarkson 9. Have Yourself A Merry Little Christmas by Fantasia 10. Let It Snow by Ella Fitzgerald Hope everyone has a happy holiday season! 🎄 ... View more

Hey there, @Kimberlykajira. 👋 Thanks so much for posting your device details. Sorry for any inconvenience this has caused. If you're using your Galaxy S21 to access Pandora from your mobile browser, you'll be redirected to the Pandora app instead. Unfortunately, we do not support Pandora on mobile browsers.  ++ Are you receiving any error messages when the app crashes at launch? Let me know, and I can report this over to our engineering team on your behalf. 🎧 ... View more

Hey, @kcooper. 👋 Thanks for posting about this, and sorry for the continued trouble. Could you please send me a screenshot of exactly what you're seeing? For Windows Computers: If you have a Windows machine please try using the Snipping Tool. You can find specifics about this tool and how to use it here. Then attach that screenshot in your next post. For MAC Computers: Hold down the Shift key and the Command key (which may have an Apple logo and/or a 'four-leaf clover' type symbol). Then, while still holding down these keys, press the 3 key. This will save the screenshot as a file on your desktop. If you hit the 4 key instead, it will give you a target allowing you to drag a box around only the item that you want to take a screenshot of. Attach that file in your next post. Let me know, and I can take a look. Thanks for your patience in the meantime. 🎧 ... View more