My Hopper 3 w/Sling is where the songs, at random, cut off (sometimes just cuts off and sometimes the volume starts reducing to zero then another song starts) then a new song starts and while all of that is going on it won't play for longer than about 20-30 minutes before it stops all together and the play button has to be pushed to start playing again. The Joey just plays one song and then the sound disappears when the next song loads although the next songs scroll counter moves as if playing but there's no sound for any song (by skipping) after that. Note that I have performed every procedure, including reactivation, suggested in this thread and nothing changes. Also note that the Pandora app on my Samsung TV works fine (although it takes quite a while to load while trying to play...something also experienced by other users) and ALL other apps & streaming work great on both the Dish Hopper, Joey & Samsung TV.
My Pandora through any other component - PC, Samsung smart TV app, Samsung Wi-Fi speaker app and the Android app, on Moto phone & Asus tablet, all work just fine...the issue seems to be confined to some (and not the same with everyone's) Dish components via the Pandora app from Dish.
After reading responses from others on this forum it seems that people are having issues with either the Hopper or the Joey or both. Again, it all seems to be related to something that has to do with the Dish/Pandora app.
Even though I just, in the past 3-4 months, tried using Pandora through the Dish app (prior to that I had been using Pandora, with no play issues other than slow loading, through the Samsung smart TV app but got tired of that slow loading time and it's interesting that the Dish app, although it has these other problems, loads immediately). It also seems that people are saying that, prior to January, the Dish app was working just fine but I couldn't say just when these issues began since I had just tried the Dish app recently.
While I appreciate the moderators attempts to help us users, it seems that their suggestions (resets, etc.) do nothing to solve the problem and while Dish never seems to be much help on any issue it would seem that, since Pandora allows their app to be included on Dish equipment, it would be in Pandora's best interest to have their techs working with directly Dish to resolve this issue. Paul
Moderator Edit: Format
... View more