Support for Artists

[RoExodus]

Is there a link to submit music to?

Moderator edit: edited title for clarity

[tannercundy]

Hello! My release Flying Under Sea (Tanner Cundy artist) was recently made Live.  However, I cannot claim the artist through Pandora AMP (name is not available) and trying to play back the songs results in an error "Due to our music licenses, the songs on this playlist are only available for radio playback.".  Clicking the Create Station button does nothing, and other users are reporting the inability to create a Tanner Cundy station as well.  How can I resolve this?  Thanks!

[TannerPandora]

Hi @tannercundy thanks for posting. 

I've notified are Artist Support team about this. They will be contact you via the email associated with your community account. Please be on the look out for their email. 

Thanks for your patience in the meantime. 

[tannercundy]

Thanks for the reply from one Tanner to another, I appreciate it!

[downlow]

I'm having the same trouble, we go by DOWNLow (US). We been trying to claim this artist profile but it doesn't show up on amp but it is on Pandora. Here's the link, https://www.pandora.com/artist/downlow-us/AR3v2hppJ2kvKr2

[TannerPandora]

Thanks for posting @downlow! 👋🏻

I've let our AMP support team know about this. They'll be contacting you as soon as they can via the email associated with your Pandora account.

Thanks for your patience in the meantime. 😃

[Ghozt518]

How do I upload MY music on Pandora?

[AdamPandora]

@Ghozt518 Our AMP team can help with this.

I will have they contact you privately via email, so please keep an eye out for their message. 📬

Thanks for your patience!

[treymark17]

Hello,  my album Total Inferno L.P. went to another account completely separate from my artist account.  Can we fix that Issue?

My artist account is L.I.T. (Hip Hop)

But is live on L.I.T. .

Can we transfer my album back to L.I.T. (Hip Hop) as soon as possible?

[TannerPandora]

Hi @treymark17 thanks for letting us know. 

I've reported this to our curation team, they'll have a look as soon as possible. 

Thanks for your patience in the meantime. 

[Popsongtom]

I’m having the same issue as “iamykriss” and “downlow” trying to ‘claim artist’ on the Pandora AMP” - I am “live” on Pandora “Thomas Tom Di Stefano” ... every time I type my name in the box, on the AMP Claim Artist, it only gives a very small drop down box and I am unable to scroll down (I am using IOS Apple) I type my exact name in and it’s all in red letters and it does not come up. Thank you for looking into it. 

[AlyssaPandora]

Hey there, @Popsongtom. 👋

I've gone ahead and escalated your case to our AMP support team. Someone will be reaching out to you via email to offer further assistance.

Thanks for your patience during this process! 📬

[Popsongtom]

That was cool ! Lol... TC, did you ever get that resolved ? I am having the same issue with newly “Live” album and songs... they won’t start stations because “the license alert” you mentioned. -Tom 

[tannercundy]

I did, Pandora support emailed me within 24 hours and connected my Amp profile up and now you can totally add my station and play the tunes on demand. I have a whopping two adds so far, one of which actually isn’t me. Probably my mom. Still counts!

[AlyssaPandora]

Thanks for sharing that info, @tannercundy!

Glad that you were able to connect to your AMP profile and get set up quickly. 👍

Community members are always looking for new 🎶. If you're interested in sharing your tunes with the community, feel free to share a link to your music on Pandora here: Playlist Swap

In the meantime, here's an example of what another artist has shared recently:

• AURORA WINDS by Andreuz 

If you feel up to up, you can also introduce yourself to the community in this thread: Introduce Yourself 

Hope to see you around the community more often! 🎧

[Cekary]

Same issue! I go by Cekary and I’ve been trying to claim my artist profile it’s been about two months now 

[AlyssaPandora]

Hi there, @Cekary. 👋

Sorry for any trouble you've experienced.

Looks like you've emailed our AMP / Artist Support team regarding your issue recently. Someone will be in touch with you via email soon.

Thanks for your patience during this process! 🎧

[Vampdogg]

Hi my name is Vamp Dogg my songs went live but I’m unable to claim artist 

[AdamPandora]

@Vampdogg Our AMP team mentioned you currently have an open case with them regarding this issue.

Please keep an eye out for their email reply, and they will be happy to look into this further.

Thanks for your patience.

[A-Ram]

A-Ram's artist bio has the bio of RAM on on the artist profile page. How can I update this? I contacted tivo twice already and no response as of yet. Is there any way else I could have this corrected? Thank you

[AdamPandora]

@A-Ram Our AMP team should be able to help with this - I am going to escalate this over to them, and they will be sending you an email for further assistance.

Please keep an eye out for their message. 📬