How to change password?

[agilefalcon]

I enter my account settings and try to Edit my password. I can't seem to change it.

How do you change your password on Pandora - it's so easy to do everywhere else....

[LoganDSpalding]

How can I change My password 

[TannerPandora]

Hi @LoganDSpalding 

Welcome to community!

You can change your password a couple of different ways. If you know your current password and would like to update it to something else, follow the steps below.

Remember: If you are updating your password, you will need to enter your previous password to confirm the changes. Then the new password will take effect.

FOR MOBILE

1. Sign into your Pandora app, and click on Profile.
2. Click on the Settings gear in the top right corner, and select Account.
3. Tap Save to update your information when you are finished making changes.

FOR COMPUTER

1. Sign into your account, then click the icon (initial or picture) in the upper right corner.
2. Click on Settings > Account.
3. Tap Save to update your information when you are finished making changes.

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If you don't remember your password, you can request a password reset  here.

[BettyAbney]

Can not remember old password

[AlyssaPandora]

Hi there, @BettyAbney. 👋

Sorry to hear that you're having trouble. Since this involves your password, I've gone ahead and created a private email case for you with a member of our support team. Someone will be in touch via email to help with your password soon.

Thanks for your patience during this process. 🎧

[rhiestand77]

They need to make this easier.  Right now, it is not obvious how to change passwords.

[MariaPandora]

Hi @rhiestand77 , thanks for posting.

If you are having trouble resetting your password our support team will be happy to help you with that privately through email. 

If you'd like me to send your case with them let me know so I can create a case for you.

Or if you'd prefer to do it on your own, you can request a password reset  here.

Let me know what you'd prefer.