Unable to change password

[Deakin02]

Trying to change my password, but using safari on my iPad, there is no way to access “settings”. Just an endless loop from help to sign up. Terribly unhelpful. How do you sleep at night with such a **ahem**ty website?

Moderator Edit: Edited title for clarity

[AdamPandora]

@bobby7 I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!

[jaymomey]

from my mobile phone and computer

[AdamPandora]

@jaymomey To clarify, did you need help resetting your password?

If so, check out this thread for instructions on how to do so: How to reset your password

Let me know how it goes.