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Unable to change password

Deakin02
Local Performer

Trying to change my password, but using safari on my iPad, there is no way to access “settings”. Just an endless loop from help to sign up. Terribly unhelpful. How do you sleep at night with such a **ahem**ty website?

 

Moderator Edit: Edited title for clarity

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1 Solution

Accepted Solutions

AdamPandora
Moderator
Moderator

@Deakin02 Nice to see you around the community!

To change your password from an iPad:

  1. Open your Profile and tap the Settings gear in the top right corner. Select Account.
  2. From there you can change all your registration information (including your email address or password).
  3. Tap Save when you're done.

*If you are updating your password, please enter your previous password to confirm the changes. Then the new one will take effect.

Let me know how it goes.

Adam | Community Moderator

Let's share music in the Playlist Swap

View solution in original post

3 Replies

AdamPandora
Moderator
Moderator

@Deakin02 Nice to see you around the community!

To change your password from an iPad:

  1. Open your Profile and tap the Settings gear in the top right corner. Select Account.
  2. From there you can change all your registration information (including your email address or password).
  3. Tap Save when you're done.

*If you are updating your password, please enter your previous password to confirm the changes. Then the new one will take effect.

Let me know how it goes.

Adam | Community Moderator

Let's share music in the Playlist Swap

View solution in original post

Jnharmoney
Local Performer

Nope does not work

0 Kudos

AlyssaPandora
Moderator
Moderator

Hi, @Jnharmoney. 👋

Sorry to hear that you're having trouble.

Someone from our User Support team has reached out to you via email to offer further assistance.

Thanks for your patience during this process. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

0 Kudos