Android: Ability to Report Issues from Mobile App

[Jessica1]

Need way to report issues from mobile app, having to log in to the computer, or try to use the desktop internet site from a mobile device is really inconvenient 

[AlyssaPandora · Accepted solution]

Hey, @Jessica1. 👋

Thanks so much for your feedback.

You can report issues on the Pandora Community or by contacting us via email from your mobile device. 

• If you'd like to see an option to report bugs directly within the Pandora app, I would recommend creating a feature request here.
• For any feature requests, you can upvote those ideas by clicking on the ❤️ icon next to the topic.

If you're experiencing any issues currently, feel free to respond directly to this thread. I'm always happy to help. 🎧

[Vuk]

I strongly second this request and it shouldn’t fall on customers to go the extra length to tell you what’s wrong with your platform

[AdamPandora]

@Vuk Nice to see you around the Community. 👋🏽

If you'd like to see an option to report bugs directly within the Pandora app, I would recommend creating a feature request here.

In the meantime, if you have any questions or concerns, let me know and I'm happy to do my best to help. 

[Garrisonic]

Right on bro. Totally agree. There's absolutely zero interaction with the customer base OR EVEN WORSE, the Artists who get swindled by the nanosecond by these cats and have no recourse

[Jessica1]

We still need a way to report issues within the mobile app. I shouldn't have to go to another app to open a mobile browser to reach the error reporting feature

[twinpeaks1965]

What's the email address? 

[TannerPandora]

Hi @twinpeaks1965 

You can use this link from our help page to content our support team via email. Let us know if you have trouble.

[twinpeaks1965]

Thank you 🙂