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Android: App Crashes Occasionally

Unique00
Local Performer

The app constantly shuts down randomly and it's annoying. Am I the only one this is happening to? I'm glad I didn't buy the paid version or I would really be pissed. And it don't matter what android phone it is. I have a Motorola and a Samsung and it crashes on both. So aggravated right now.

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AdamPandora
Community Manager
Community Manager

@ctech1 Thanks for following up with that information.

I moved your post over to this existing thread: Android: App Crashes Occasionally

I've also enabled a trace on your account to help us better understand what's happening.

For this trace to be useful, we'll need you to run through our troubleshooting steps once more: Troubleshooting for Android Devices

If the app crashes again after running through the steps linked above, can you please let me know the date/time it occurred?

+++++++++++++++++++++++++

Additionally, please provide your device model, Android OS, One UI (if on Samsung), and Pandora app versions:

  • Model:
  • Android version (Settings > About Phone > Android version):
  • One UI version: (Settings > About Phone > Software information):
  • Pandora version (Settings > Applications > Manage Applications > Find Pandora):

Thanks again for working with me on this.


Adam | Community Moderator
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