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Android: Crashing when Editing a Station

LREng
Local Performer

Has this problem ever been resolved? I am still having this issue and have had it **ahem** station window, the app crashes.

 

Model: Samsung S25 Ultra

Carrier: Verizon

Android Version: 16 / One UI Version: 8

Build Number: BP2A.250605.031.A3.S938USQS8BYLX

Android Security Patch Level: February 5, 2026

Pandora Version: 2602.01 (Android-Tuner 26021013)

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TannerPandora
Moderator
Moderator

Hi @LREng 

Thanks for reaching out, I’m sorry to hear you’re running into trouble with the app crashing when editing your stations.

Since the original thread was a bit older and issues like this can sometimes have different causes over time, I’ve gone ahead and created a new thread so we can take a closer, up-to-date look at what’s happening.

I do see a recent login on your account, which is helpful. Have you tried any troubleshooting steps so far (such as reinstalling the app or clearing cache/data)? If so, let me know what you’ve already tried.

When you have a moment, could you share a bit more detail about your experience?

  • Are you seeing this happen only on your Samsung device, or on other devices as well?
  • Does this happen with one specific station, or all (or just some) of your stations?
  • Can you share the name of a station where this recently happened?
  • What steps are you taking right before the app crashes? For example, does it happen when adding/removing seeds, or when editing thumbs like deleting a track?

I appreciate you taking the time to share these details.

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LREng
Local Performer

I have uninstalled and reinstalled the app.  I have also cleared the data and the cache.  None of those have fixed the problem.  This problem happened with my old phone as well which was also a samsung.  I have just kind of dealt with it because I can edit things through the web portal. This is my first time reaching out when I happen to see the old ticket.

I do not have pandora installed on any other devices currently so I cant test that.  I do have a samsung tablet that I can try.  This happens on every single station, and it doesn't matter whether or not something is playing.  I select the station, then go to edit.  That all works fine and it shows me what the station is created from and my thumbs up.  But the moment I hit the add variety button, the whole app crashes.  It is the same no matter what I do.  The most most recent station I tried this on is my High Energy Pop Radio.  It does seem like I can edit the thumbs up of thumbs down, because it at least it lets me interact with them.

 

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AdamPandora
Community Manager
Community Manager

@LREng Thanks for providing that info.

I've passed this along to the appropriate parties for further investigation. We'll follow up with you if we need any additional details.

Thanks for your patience in the meantime!


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Rswanson25
Local Performer

I have been experiencing the same issue, on Android, Pandora version 2603.1. I noticed none of my stations have played any of the seed songs in over 2 months, went to go edit the variety source, app crashes instantly every time, so now I can't hear my station seeds or edit anything. 

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AdamPandora
Community Manager
Community Manager

@Rswanson25 I definitely understand your frustration around not being able to edit your stations.

Our team is aware of this and I’ve added your report to help with their investigation. We’ll reach out if more information would be helpful.

Thanks for your understanding while we continue working on it.


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Rswanson25
Local Performer

Thanks for the confirmation!

 

Separate question - is there a known issue currently about songs repeating very frequently in stations? I always chose Pandora over Spotify because I would hear the same songs on Spotify every hour or two.. but now that's starting to happen on my stations despite them having hundreds of thumbed up songs. 

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AdamPandora
Community Manager
Community Manager

@Rswanson25 If you are experiencing song repetition in your stations, I recommend checking out the accepted solution to this thread: Tips for better stations

If you scroll down, there is a section titled Station repetition that I would focus on. While I understand you aren't currently able to edit your stations from your phone, if you have a computer, you should be able to edit your stations from there as a workaround.

I hope this helps!


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