Android: Headphones connect but don't work

[Lilabug17]

My headphones are connecting but are not working for pandora and I have tried everything and my headphones works for everything else except for pandora

mod edit: changed title for clarity

[AlyssaPandora]

Hi there, @Lilabug17. 👋

Thanks for reporting your experience with your headphones and the Pandora app.

Could you share a few more details about what's happening?

• Could you confirm whether you're using bluetooth enabled headphones or earbuds?
• What is the make and model?
• Can you hear any music when listening to Pandora through the headphones? Or, are you having trouble using the pause / skip bluetooth controls?

Let me know. 🎧

[Crispy68]

Plug in headphones stop working after every song 

[TannerPandora]

Hi @Crispy68 

Welcome to community!

Does this only happen when connected with your headphones, or do you have the same experience when listening through your phone or through a connected speaker?

In the meantime, can you confirm the following info:

• Make and model of your Android:
• Android OS:
• Pandora version:

Thank you!

[Crispy68]

Only with headphones

[AlyssaPandora]

Thanks for the follow up, @Crispy68.

Could you share more details about your device? We can report this on your behalf. 

• Model:
• Carrier:
• Android version (Settings > About Phone):
• Pandora version (Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number): 
• Do you experience the same issue when using other streaming services like Youtube?

Let us know. 🎧