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Android: How to set explicit filter on mobile app

Deeptissuelmt
Local Performer

I hate the new configuration. How do I edit explicit now on mobile app?

 

Moderator Edit: Changed title for clarity

Labels (1)
1 Solution

Accepted Solutions

AlyssaPandora
Community Manager
Community Manager

Thanks for your post, @Deeptissuelmt!

I checked in with our Support team and it looks like you're using an Android device. 

I moved your post to keep the community tidy.

++

Explicit Filter:

You can set the explicit filter either on the web or from your Android device.

Enabling this filter will limit Pandora to playing music that could play on daytime broadcast radio. Note that this can only be applied to the entire account and not specific stations. Also, it doesn't apply to podcasts. You can identify podcasts with explicit language by a red "E" label in the episode title.

To set the filter on your Android device, first open the Pandora app and go to the Profile tab. Next tap on the Settings gear and then Account.

Once you are in the account screen, you can change the Allow Explicit Content to off to filter explicit content (toggle on if you wish to allow explicit content).

Once set, this will restrict explicit content for that account on all devices.

Hope this helps!

Alyssa | Community Manager
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View solution in original post

20 Replies

AlyssaPandora
Community Manager
Community Manager

Thanks for your post, @Deeptissuelmt!

I checked in with our Support team and it looks like you're using an Android device. 

I moved your post to keep the community tidy.

++

Explicit Filter:

You can set the explicit filter either on the web or from your Android device.

Enabling this filter will limit Pandora to playing music that could play on daytime broadcast radio. Note that this can only be applied to the entire account and not specific stations. Also, it doesn't apply to podcasts. You can identify podcasts with explicit language by a red "E" label in the episode title.

To set the filter on your Android device, first open the Pandora app and go to the Profile tab. Next tap on the Settings gear and then Account.

Once you are in the account screen, you can change the Allow Explicit Content to off to filter explicit content (toggle on if you wish to allow explicit content).

Once set, this will restrict explicit content for that account on all devices.

Hope this helps!

Alyssa | Community Manager
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Share yours: Q: What holiday song could you listen to on repeat?

DavidAUM
Local Performer

Is there a way to restrict explicit content only on certain of my stations?

Or is it only an all-or-nothing setting?

0 Kudos

AdamPandora
Community Manager
Community Manager

@DavidAUM Unfortunately, there isn't currently a way to set the Explicit Filter on a per-station basis. 

However, feel free to create a Feature Request for your suggestion here

Hope we continue to see you around the community! ๐ŸŽง


Adam | Community Moderator
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0 Kudos

frnbwmn
Local Performer

I've had my explicit content set to off for quite a while, yet it still plays explicit songs. What's the fix?

AlyssaPandora
Community Manager
Community Manager

Hi there, @frnbwmn. ๐Ÿ‘‹

Sorry to hear that you're having trouble with your explicit filter.

I've reported your issue to our User Support team. A specialist will be in touch with you via email to see what's happening with your account and filter.

Thanks so much for posting on the community! ๐ŸŽผ

Alyssa | Community Manager
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porchlight
Underground

Same. Every few months I try to restrict Pandora. Now I can't even turn the setting to NO EXPLICIT CONTENT. My only options are Explicit allowed, or Explicit allowed with password. I'm ready to leave Pandora forever. It's not worth it. You are exposing my small child to terrible and damaging things. Shame on you. 

AlyssaPandora
Community Manager
Community Manager

Hey there, @porchlight. ๐Ÿ‘‹

I'm very sorry to hear that you're having issues with the explicit filter. I definitely understand the impact this can have on your listening sessions especially with your child. 

I've gone ahead and checked your account via our User Support team. Your account has the explicit filter enabled -- meaning you *should not* receive any explicit content when listening. To clarify, if you were to enter your password and click on the icon -- it would allow you to experience uncensored tunes. 

++

There is also a thread in the My Collection board of the community where other listeners have run into similar issues: Explicit Content filter is not working 

In the meantime, could you provide further details about what is happening?

  • The name of the station where the explicit track(s) play
  • The name(s) of the artist(s)
  • The title(s) of the explicit track(s)
  • Were you able to give the track(s) a Thumbs down?
  • Were you listening using a Pandora Mode like Crowd Faves, Discovery or Deep Cuts?

Let me know, and I can take a deeper look to see what's going on for you.

 

Alyssa | Community Manager
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porchlight
Underground

How do I private message you - or can you just email me?

porchlight
Underground

Can I block entire genres of music? I'm not the one listening. My 1st grader gets on it via Alexa - it's driving us nuts and impossible to control, other than unplugging Alexa.  The main problem is Pandora use. 

AlyssaPandora
Community Manager
Community Manager

@porchlight Yes! Per your request, a member from our User Support team has reached out to you via email to offer further assistance with this. 

If you don't see the email shortly, please check your spam / junk folder to make sure it didn't end up there. ๐Ÿ“ฌ

Appreciate your patience! 

Alyssa | Community Manager
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Thomk
Local Performer

Is there a setting for just playing the edited version of songs

TannerPandora
Moderator
Moderator

Hi @Thomk! Thanks for posting to Community!

I moved your message over to an existing thread to help keep things organized: How to Set Explicit Filter on mobile app

Please take a look at @AlyssaPandora 's accepted solution here for steps on how to enable the explicit filter. 

Let me know if you have trouble. Thanks!


Tanner | Community Moderator

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jimbo44
Local Performer

If i wanted to listen to filthy language i could go to the nearest filthy bar, I certainly would not take family members and children.

Remy
Local Performer

How can I turn off songs with swearing? 

AdamPandora
Community Manager
Community Manager

@Remy I moved your post over to this existing thread: How to Set Explicit Filter on mobile app

Check out the accepted solution for instructions on how you can enable your Explicit Filter.

Hope this helps!


Adam | Community Moderator
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Bownec
Local Performer

How can I put a filter on explicit content for just a period of time like for work purpose?

AdamPandora
Community Manager
Community Manager

@Bownec I moved your post over to this existing thread: How to Set Explicit Filter on mobile app

While there isn't a way to set a timer on your Explicit Filter, what you can do is manually enable the filter while you are work, and then disable it when you lave.

Check out the accepted solution for instructions on how you can enable your Explicit Filter.

Hope this helps!


Adam | Community Moderator
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CeceSings
Local Performer

Why is it that if I have the explicit filter turned off, I'm still seeing an ad for an explicit song? I pay for Pandora so I don't get ads because I work with kids who have been sexually abused and it's absolutely not okay for there to be anything explicit to EVER come up on my screen, even a song title. 

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AdamPandora
Community Manager
Community Manager

@CeceSings To clarify, do explicit songs still play on your stations?

Or are you receiving explicit advertisements?

In the meantime, I've enabled a trace on your account so we can get a better idea of what is happening. The next time this happens, please send me a screenshot of what you are seeing.

Thanks for working with me on this. ๐Ÿค


Adam | Community Moderator
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