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Android: Unable to Share to Snapchat

Breezie_13
Local Performer

When I try to share a song through Pandora I get an error in the pandora app that says "unable to share. Please try again later". This randomly started to happen. I have restarted my phone, uninstalled both snapchat and pandora and reinstalled, and still have the same issue. All applications and phone are up to date. I also tried with Facebook and other social media accounts and I have no problems. 

Carrier: Verizon

Phone: Samsung Galaxy S22 Ultra

Pandora version: 2208.2

Snapchat version: 11.95.0.39

 

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Jasonvictory410
Local Performer

I can't share songs to snapchat

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GeraldPandora
Pandora Moderator - Emeritus
Pandora Moderator - Emeritus

Hi @Jasonvictory410 

I moved your post over to this existing thread: Android: Unable to Share to Snapchat

Our engineering team is aware of this issue and are currently investigating. 

It's helpful to know: 

  • Model:
  • Carrier:
  • Android version (Settings > About Phone):
  • Pandora version (Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number): 
  • If you're able to, Snapchat Version:
  • Are you connected to Wi-Fi or cellular data when this is happening?

I can report this info on an internal ticket for you. Thanks for your help with this

Gerald | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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TannerPandora
Moderator
Moderator

Pandora Update: 11/29/22

Hi all! Thanks for reporting your experience with Snapchat. We believe this has been resolved with the release of Pandora version 2211.1.

To update the Pandora app on your Android device follow the steps below:

  1. Tap your profile avatar in the top right corner.
  2. Select Manage apps & device.
  3. Then tap Manage and scroll to Pandora for updates.

Note: In some cases, you may need to restart your device to update an app.

If you run into trouble sharing with Snapchat in the future, please create a new post and reference this thread. This post will be closed from further comment to keep the community tidy.

Thanks for being part of the community!


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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