It's June 2023 and STILL no solution to this *issue*. I've reached out to tech support and they were no help. This is the reason why I cancelled my premium. I gave up on Pandora years ago. I rather pay premium for YouTube Music and Spotify.
With is ongoing issue and Pandora wanting to increase the price was enough reason for me to leave and join Spotify. Which I'm glad I did because I've found songs and artists I couldn't find on Pandora plus different versions of songs I've been looking for. So thanks Pandora for pushing me away and into the grasp of another streaming platform.
4th of July 2024 and there's still no resolve on this issue! It's been happening for a very long time Pandora, fix it an refund us all for a full year.
Hi there, @klemke2000. 👋
Thanks so much for your feedback around this, and sorry to hear that you're encountering this issue.
It looks like your account is set to our free ad-supported version. If you need assistance with a refund, our team can help here: Email us
In the meantime, I've shared your feedback with our tech team regarding your experience. 🎧
Yes, I have a free account I also have a work account for my business.
Ive had this sorry message for a long time. no resolution
@dstruve Can you please send a screenshot of the error message you're seeing?
(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)
Thanks for working with me on this.
>>Check out: The Listener Lounge: August 2024
>>Visit New Music: Picks of the Week (09.02.24)
this is the error message that I'm assuming everyone else on here for years has been experiencing.
Hi Alyssa Pandora,
It's been ALMOST a year since you replied to this post. Have you figured out the problem? We've sent you screenshots and all the info for our devices.
The fact that this has been happening for a number of years now, and the best that Pandora has been able to respond is "Close and reopen" or "uninstall and reinstall" then I'm afraid everyone just has to accept that Pandora finds this completely acceptable and couldn't care less if those affected cancel their subscriptions, which I have already done long ago (I just keep getting notifications in my email from people still replying to this post because IT'S STILL AN ISSUE)
i allow his to be used as my screenshot since its the exact same message. 😉
happened again yesterday