RESOLVED 4/1/21: Android: User profiles don't load in Find Friends menu

[Tcichon78]

When searching for friends, the profiles won't load. Keeps saying error to all.

What's going on?

Moderator Edit: Edited title for clarity

[BlueRidge]

I was thinking the same thing.  It shouldn't take anywhere near this long unless they are not really addressing this issue which says a lot.  Spotify has been my main go to now since they can't seem to get this corrected.

[MatthewLove]

Hello Tanner.

Model: LM-G820TM

Android version: 10

Build number: QKQ1.190929.002

Android security patch level: December 1, 2020

Pandora version: 210.1 (ANDROID-TUNER 21011004)

[AlyssaPandora]

@MatthewLove Thanks for that helpful info. I've shared it with our engineering team on your behalf. 🎧

[StaciB]

I am having same issue, any fix?

[gandalf53208]

I am having this problem too. I cannot see who I'm following or find friends to follow.

[abrown]

Find friends has not worked since January...its almost April!  I have patience...but this is taking a very long time.

[holikor44]

Friend following has been down for months! I am a pandora premium subscriber and have been so for years. I am irritated that pandora has not corrected the friend following.  I am not happy, and I want this fixed immediately! It has been nearly a year.

Please! Please! Fix this!

[TannerPandora · Accepted solution]

Pandora Update 4/07/2021: The issue where profiles did not load in Find Friends has been resolved.

If you continue to have trouble, please create a new post. This post will be closed from further comment to keep the community tidy.

Thanks for being part of the community! 

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Pandora Update 4/1/21:

Hi everyone, the issue with user profiles not loading on Find Friends should now be resolved. If you continue to have trouble, please sign out of the app and then back in again. 

Keep in mind, profiles that are set to 'Private' will not appear on Find Friends. 

Let me know if you are still experiencing this issue.