cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

"Unexpected Technical Difficulties" When Adding Artist / Song

Lexi_Paradise
Local Performer

Im trying to add Tom cardy or his songs to a personal playlist and keep getting a "technical difficulties" error. His artist icon and songs show up when searched and i am able to play songs with ads from him just fine but cant add to a station at all. 

 

mod edit: changed title for clarity

Labels (2)
0 Kudos
7 Replies

AlyssaPandora
Moderator
Moderator

Hi there, @Lexi_Paradise. 👋

Thanks so much for letting us know about this.

Could you try adding a song to your playlist now? 

If you continue to have trouble, please let me know by sending over a screenshot of what you're seeing. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

0 Kudos

RavenKiltmonger
Casual Fan

Every time I try to add an artist to a station from the app I get a message saying the app is experiencing unexpected technical difficulties. It's getting to the point where it really should be expected. What gives?

0 Kudos

AlyssaPandora
Moderator
Moderator

Hey, @RavenKiltmonger. 👋

I moved your post over to this existing thread: "Unexpected Technical Difficulties" When Adding Artist / Song

Could you share a bit more about what's happening?

  • Which artist(s) does this happen with?
  • Which station are you attempting to add variety to?
  • Or, does this happen with all stations?

Let me know, and I can take a look for you. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

0 Kudos

RavenKiltmonger
Casual Fan

It's been two different lists and multiple artists. Most recently it's Natty Dread on my Shanty list.

0 Kudos

AlyssaPandora
Moderator
Moderator

@RavenKiltmonger Thanks for letting me know. I've shared this with our curation team. 

Could you provide any other artists you come across so that I can report these for you?

Appreciate your help with this. 🤝

Alyssa | Community Moderator

Let's talk music in Community Chat

0 Kudos

RavenKiltmonger
Casual Fan

Had the same issue with Geoff Castellucci and Voice Play. Is it something in the artist file?

AlyssaPandora
Moderator
Moderator

@RavenKiltmonger There could be.

It's helpful to have the artist name(s) so we can send our Curation team this feedback directly. Some of these artists also have the option to create a station but it's greyed out. We report these so our team can take a deeper look to see what's happening and get these stations up and running. 

We also have this thread: Option to Create a Station is Greyed Out

If you notice any others, please be sure to let us know. While this can be inconvenient, it's important to provide this kind of feedback so we can report it for you. Once again, appreciate your help! 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

0 Kudos