cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

iOS/Mercedes: Won't connect via Bluetooth

Hammertime
Local Performer

I am also having the exact same problem with an iOS, and a 2017 Mercedes sprinter van 2500 model, it’s highly infuriating please help, I can totally talk on my phone on Bluetooth my Pandora does not connect to my automotive system

Moderator Edit: Changing title for clarity

 

Labels (3)
0 Kudos
4 Replies

Hammertime
Local Performer
Thanks for the tip I’ll give that a shot, but My issue is it plays on my phone out loud but just won’t transfer over to my car Bluetooth despite seeing iPhone connected


Sent from Yahoo Mail for iPhone
0 Kudos

TannerPandora
Moderator
Moderator

Hi @Hammertime!

Does this only happen trying to connect in your car or other Bluetooth enabled devices?

Can you let me know some details about phone:

  • Make and mode of your iPhone
  • iOS version
  • Pandora version

Let me know if you need help finding this info. Thanks!


Tanner | Community Moderator
~ Check out Tip #16 Alarm Clock from Tanner's Tips
~ Check out Pandora Top Thumb Hundred Chart

> > Follow us on Twitter @PandoraSupport
0 Kudos

Hammertime
Local Performer
Thanks for reply, only happens with my car. I don’t have the issue with Bluetooth headphones. **ahem** complicated high Maintenance  Mercedes!!!


Sent from Yahoo Mail for iPhone
0 Kudos

TannerPandora
Moderator
Moderator

How weird, @Hammertime! Since your experience is a little different, I've created a new thread for you.

In the meantime, I've enabled a trace on your account. I'd like you to try uninstalling and reinstalling the Pandora app and then creating a fresh Bluetooth connection with your car.

To do that*:

  1. Hold down the Pandora icon on your Home screen until all the icons start "shaking."
  2. Then tap - in the upper left of the Pandora icon, and confirm that you want to Delete app.
  3. Then re-install Pandora via the App Store on your device.

*Please note: Pandora Premium listeners may need to re-download some of their offline content after reinstalling the app.

To remove the Bluetooth pairing, please go into the Bluetooth settings menu on your phone, find the appropriate connection, and select "Forget this device."

Once you've done so, refer to your car's manual for the steps to reconnect the car system to your phone. Using the Voice Commands for your unit (if available) is often the easiest way to do this.

Use your mobile device only when conditions allow and as permitted by applicable law.


Tanner | Community Moderator
~ Check out Tip #16 Alarm Clock from Tanner's Tips
~ Check out Pandora Top Thumb Hundred Chart

> > Follow us on Twitter @PandoraSupport
0 Kudos