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Tanner's Tips: #2 Premium Access

TannerPandora
Moderator
Moderator

TannerPandora_0-1625148552881.png

Welcome to Tanner's Tips!

This post is dedicated to all the great features that Pandora has to offer. Each week I'll be talking about and breaking down a Pandora feature in detail. Some of you may be using these features every day and others maybe not so much. My goal is to introduce something new and fun to your Pandora experience. Thanks for listening! 🎧

 

If you have a support question, please visit our Support Forum and choose the board that best suits your question. If you'd like to submit a feature request , please visit our Feature Request board


PREMIUM SESSIONS

  • Devices: iOS, Android, Web / Desktop
  • Subscription: Free (Ad-Supported), Plus

Premium Sessions (which is different than a Premium subscription) allow listeners to listen to on-demand content like playlist, albums, songs without paying for a Premium subscription. Search and play your favorite content to activate the sessions.

HOW DOES IT WORK?

All you have to do is search for a song or album you’d like to play. Remember, as a Free or Plus listener only Stations are at your demand. When you find a song or album you want to listen to, click play, you’ll be prompted to listen to an advertisement. It should look a little something like this:

Start Premium Session - click to enlargeStart Premium Session - click to enlarge

 

 

 

 

 

 

 

 

 

 

 

 

 

 

After interacting with an ad, you’ll receive a complimentary session of Premium and enjoy all the following features:

  • Play songs or albums on-demand
  • Create custom playlists
  • Access higher quality audio
  • Receive ad-free music, additional skips and replays

Remember! The app’s interface will change to support all the new features that Premium offers. So, if things look a little different, don’t worry, that’s normal.

Here’s an example of a Free / Plus experience vs. a Premium experience when looking at My Collection:

Free/Plus - My Collection View - click to enlargeFree/Plus - My Collection View - click to enlargePremium - My Collection View - click to enlargePremium - My Collection View - click to enlarge

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Since the session is funded by advertisements, your account will return to your regular service automatically at the end of the session and you won’t be charged for any Premium fees.

Keep in mind, these sessions are completely optional. If you’re not interested in starting the session you can always decline them. Press the ‘X’ in the top right corner to return to the previous page. You also have the option to start a station instead.

Premium Session - Decline Offer - click to enlargePremium Session - Decline Offer - click to enlarge

Premium Session - Start Station instead - click to enlargePremium Session - Start Station instead - click to enlarge

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

HOW DO I START A PREMIUM SESSION?

There are 2 ways to unlock a session:

  • Search the Pandora library for a song or album and click play
  • Click a link shared through email, social post, push notification or messages from our ad partners

Choosing either option will trigger a short advertisement, after which you can enjoy your on-demand content.

When your session expires, your account will return to normal and you will not be billed.

Note: If you’re initiating a Premium session from a web browser, please keep in mind that you’ll need to disable your ad blocker in order to engage with the ad to enjoy on-demand content.

Need help with this? Click here to be taken to our Help Page for some helpful steps on how to allow-list Pandora with your ad-blocker.

HOW LONG DOES MY PREMIUM SESSION LAST?

The average length of your complimentary session may fluctuate, but you can always initiate a new session when the current one expires.

WILL I BE CHARGED FOR MY PREMIUM SESSION?

Nope!

If you decide to start a Premium session, rest assured you won’t be billed and you don’t need to cancel anything. Unlike our paid subscriptions, no credit card or code is required to activate a Premium Session

The additional cost of these sessions are funded by advertisement, your account will return to your regular service automatically at the end of the session.

Remember! The session may end when you’re in the middle of listening to a playlist or album. If this happens, feel free to start a new Premium Session to finish listening.

WHAT HAPPENS TO MY SAVED PLAYLISTS, ALBUMS OR SONGS AFTER MY SESSION IS OVER?

We’ll keep any playlists, albums or songs saved for you in case you decide to initiate another Premium Session in the future. The same goes if you decide to upgrade to a paid subscription of Pandora Premium. As long as you upgrade the same Pandora account, all your content should be available.


Tanner | Community Moderator

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