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Desktop: Podcasts Cut Off + Skip Before Finishing

addy8705
Local Performer

I'm having this issue while listening to podcasts on my desktop. About 1 out of every 5 cuts off, then just skips to the next episode. Resolution?

 

mod edit: changed title for clarity

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AdamPandora
Community Manager
Community Manager

@addy8705 If possible, can you please try reproducing this issue with a different podcast?

It would be helpful to determine if it is only happening with that specific podcast, or all podcasts.

If it is happening with all podcasts, I recommend running through these troubleshooting steps for Google Chrome.

Let me know how it goes.

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5 Replies

AdamPandora
Community Manager
Community Manager

@addy8705 I created a new thread for you since this is happening on your desktop.

Could you tell me a bit more about what is happening?

Are you listening from:

    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?

Also, is this happening with a specific podcast, or any podcast you listen to?

Let me know.

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addy8705
Local Performer

Windows

Website, Chrome

I've only notice this happening on the podcast I'm listening to currently called "Timesuck."

Thanks

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AdamPandora
Community Manager
Community Manager

@addy8705 If possible, can you please try reproducing this issue with a different podcast?

It would be helpful to determine if it is only happening with that specific podcast, or all podcasts.

If it is happening with all podcasts, I recommend running through these troubleshooting steps for Google Chrome.

Let me know how it goes.

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Nathalie
Local Performer

Were you able to find a solution to this? I have the same issue with a different Dan Cummins podcast, "Scared to Death"

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AlyssaPandora
Community Manager
Community Manager

Hey, @Nathalie. 👋

Thanks for reporting your experience. Sorry to hear that this is occurring during your listening sessions.

Could you share a bit more about how you're listening when this happens?

  • MAC or PC?
  • Browser? Which one?
  • Or, are you using the Pandora Desktop app?
  • Have any error messages popped up when this happens?
  • Also, does this occur with any other podcast? Or just the "Scared to Death" pod?

Let me know. 🎧

Alyssa | Community Manager
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