I'm on a PC with Chrome and I am stuck on one station. Can you assist?
Why can't I switch my station without watching adds I never used to have this problem.
Hi there, @rekeffect. 👋
Thanks so much for posting on the community. Sorry for any confusion regarding the advertisements playing on your account. Sounds like you're triggering Premium Access when attempting to change your stations. I'm happy to share more details about this.
Premium Access:
You can find out more about how free Premium Access works in this helpful article.
Hope this helps to explain! 🎶
UNABLE to change stations. I even logged out several times and from other devices. Nothing works.. What is happening? why can't this be solved?
Please Help
Oh and it is on a PC
mod edit: merged comments
Hi, @O2BoogieDown. 👋
Sorry to hear that you're having trouble. I moved your post over to the Desktop space to keep the community organized: Desktop: Unable to change stations
Could you share a bit more about what is happening?
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In the meantime, I would recommend through the troubleshooting steps based on how you listen. I've included for each browser and the Pandora Desktop app below.
Browser Troubleshooting:
Desktop App:
Let me know. 🎧
This is a daily problem for me on my PC. Video Ads will not Play. It has been very wonky lately. Nothing they suggest works as if it is my PC. You choose a station.. it ignores it. I love Pandora but lately, I have been trying others. They don't compare but.. If I can't change a channel.. Someone needs to figure this out!
Hi, @O2BoogieDown. 👋
Sorry to hear that you're still having trouble.
Did you get a chance to try out the troubleshooting steps in my last post on this thread?
Let me know. 🎧
AND, my reply didn't attach to the message that I originally replied to, which makes trying to follow conversations impossible. This community board software is so confusing.
Isn't it amazing.. This is a constant problem and even when they contact you.. they expect you to reboot your computer because that is the only way it works.. temporarily. Till it refuses to change channels. It is why I no longer subscribe. I you use the ap on Amazon Tv it works fine. PC .. Channel freezes up. If I want Artist Only it asks if I want to watch an ad.. I click yess.. nothing Ever happens.. It used to work. Is it Chrome updates? who knows? I use the extension app.. also, though I use a password manager it only remembers an old one. Everything else on my PC works normal. And I love Pandora. I have for years. Does it hate Chrome? I can not constantly reboot. Check the list this is on-going.
Moderator Edit: Format
Ongoing ongoing ongoing ongoing ongoing ongoing ongoing ongoing problem
It will never go away!!!
Chrome pc. Works in amazon fire just fine... But pc?
You reboot.. It will work once..
Then you can not change channels.. You can't forward either..
Ongoing ongoing ongoing ongoing ongoing ongoing ongoing ongoing problem
Pandora ignores ongoing..
Too bad cause I want to continue with pandora.. But no one solves this!!!!!!!!!!
Moderator Edit: Format
@O2BoogieDown I moved your additional message back into this thread since this is where you initially reported your experience.
So far, it sounds like you've re-booted your computer in an attempt to resolve this issue.
I recommend running through all of the recommended troubleshooting steps listed here:
Let me know if this helps.
>>Check out: The Listener Lounge: August 2024
>>Visit New Music: Picks of the Week (09.30.24)
Please help as to what has to be done, I am not having the capability to change stations from my own collection, on my personal computer, I've restarted, and also completely turned off computer and it's stuck on the same station, please help????
@070277ym I moved your post over to the Desktop space.
Could you tell me a bit more about what is happening?
Thanks for working with me on this.
>>Check out: The Listener Lounge: August 2024
>>Visit New Music: Picks of the Week (09.30.24)