Hi there, @johnxliii. 👋
Sorry to hear that you're encountering that error message.
Are you listening to Pandora on a computer or on a device when this happens?
1. If you are on a computer, are you listening from:
2. If you are on a device, what is the make and model?
Let me know, and I can follow up with you.
Hey, @johnxliii. 👋
Thanks so much for getting back to me with that information.
I've taken a look and it seems like you're on the older app. We no longer support the old Windows 10 app, so we'd recommend that you uninstall it and install the new desktop app.
To do that:
Downloading any app from the Windows Store will require that you have a Microsoft account and password. The email address and password for your Microsoft account may be different than those on your Pandora account.
I hope this helps. Feel free to let me know how it goes. 🎧