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Thumbs Up still show in profile for deleted stations

joshrodgers
Local Performer

Hey there,

I've been listening to Pandora free for a while and just recently gave premium a shot. I am liking it, but I have a question regarding my thumbs up...

I have 14 thumbs up, I started with 17, but was able to go to my stations and choose edit to remove some of them. What I want to do is remove all 14 so I have 0 thumbs up, I have checked all of my stations and I have no thumbs up with those stations, so I might have gave a thumbs up to songs on a different station a while back that I deleted from my account. Aside from the stations, I do not have any playlists that could potentially cause this issue.

Is there a way to either restore deleted stations, so I can delete those thumbs up or is there another way that I do not know of to take care of them? I have looked through the website and the app, but cannot seem to find a way.

Thanks!

Moderator Edit: Edited title for clarity

Labels (2)
23 Replies

KC8419
Local Performer

When I go to profile then click thumbs there are songs there that I want to remove. Ive went through all the collected stations and cannot find the songs I want to remove. How do I remove them if I’ve removed the station already?  

I have an iPhone 11. I rarely listen on my computer.  There is no error.  

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AlyssaPandora
Moderator
Moderator

Hi there, @KC8419. 👋

Could you provide a screenshot of what you're seeing?

Also, could you share a couple examples of songs in which you'd like to remove the Thumbs Up rating?

Thanks so much for your help with this. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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KC8419
Local Performer

@AlyssaPandora I’m going to my profile then thumbs and I see a list of songs.  The stations in my collection don’t have any of these songs as thumbs.  I went through each station one by one and checked. So how do you remove thumbs from a stain you’ve already removed and don’t know where it thumbed them? Screenshot of some of the songs in my thumbs.. 

BD2EEF77-D554-43AD-B4E4-08DE7C34F6DD.jpeg

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AdamPandora
Moderator
Moderator

Thanks for following up, @KC8419.

We recently made a change to limit the number of thumbs displayed in your Profile from the web and mobile devices so the Thumbs up count may not match the total number displayed.

If you'd like to review your Thumbs in greater detail, you can find them in each stations backstage page.

In the meantime, I've passed along your feedback.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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