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Your [X] Soundtracks display the wrong cover art

ktorster
On the Rise

@AdamPandora looks like they're updating now. Just a quick question, some of the playlist artwork is still fubar (showing a collage rather than "Your X Soundtrack". Will that eventually be fixed?

Screen Shot 2020-05-27 at 6.58.28 PM.png

Moderator Edit: Edited title for clarity

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5 Replies

AdamPandora
Community Manager
Community Manager

@ktorster I created a separate thread for this since it appears to be a different issue.

To clarify, does the wrong cover art only display on these playlists when streaming Pandora on your computer?

If you log into your account through the Pandora app on a mobile device, does the correct cover art show?

Let me know.


Adam | Community Moderator
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ktorster
On the Rise

It happens on both the computer and mobile. It's about half my Soundtrack playlists.

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AdamPandora
Community Manager
Community Manager

@ktorster Thank you for clarifying that with me.

I have escalated your feedback over to our engineers so they can take a closer look.

Thanks for your patience in the meantime! 


Adam | Community Moderator
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ktorster
On the Rise

Just an update, all my soundtrack playlists are updating now perfectly but the artwork issue continues on just those few.

TannerPandora
Moderator
Moderator

Glad to hear the playlist are updating again! I'll let the engineers know that the artwork still has issues. 

Thanks for checking in @ktorster 


Tanner | Community Moderator

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