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Message: "Pandora is performing maintenance..."

Izzy67
Underground

I had the same problem, except on the telly. It was normal one minute then I changed the station and as you said that popped up, and I can only use my computer or mobile.

Moderator Edit: Changing title for clarity

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TannerPandora
Moderator
Moderator

Hi Everyone!

Closing this older thread from future comments. If you receive this message in the future, please create a new post. 


Tanner | Community Moderator

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AlyssaPandora
Community Manager
Community Manager

Hey there, @Izzy67. 👋

I moved your post over to the Other Devices section of the community as you're experiencing this on your television.

  • What is the make and model of your TV?
  • Which internet / cable service provider do you use?
  • Have you been able to stream Pandora today? Or, are you still encountering that error message?

Thanks for your help with this! 📺

Alyssa | Community Manager
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Tshima615
Local Performer

Good afternoon, 

I am having the same issue today with my Sony Blu-ray player. I try to play Pandora and it says, "Pandora is performing routine maintenance. Try again later."

 

 

TR4A
Local Performer

Same for me. Sony Blu-Ray. iPad will stream

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TannerPandora
Moderator
Moderator

Hi @Tshima615! Thanks for posting!

Let's try some troubleshooting for your Sony. 

I've enabled a trace on your account to help us out. First make sure your device has the latest firmware by checking for a new update. If an update is available, try loading Pandora again once the update is complete.

I've also removed the device association from your account. This will automatically sign you out once this change takes effect.

Next, click here to select steps specific to your device in order to set up Pandora once more.

If you do not see your device listed, click here for general activation steps.

Let me know how it goes. 


Tanner | Community Moderator

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TR4A
Local Performer

Started working today

TannerPandora
Moderator
Moderator

Thanks for following up @TR4A! Glad to hear it's working. ❤️


Tanner | Community Moderator

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danielklenda85
Local Performer

Sorry, Pandora is performing system maintenance please try again later. 

AdamPandora
Community Manager
Community Manager

@danielklenda85 What is the make and model of the device you are using to stream Pandora?

Also, can you please send us a picture of the error message you are seeing?

Thanks for working with us on this. 🤝


Adam | Community Moderator
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TannerPandora
Moderator
Moderator

Hi Everyone!

Closing this older thread from future comments. If you receive this message in the future, please create a new post. 


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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