Smart TV - Search keyboard duplicates letters

[Tburnord]

Hi- so my search keyboard on my TV is showing double of everything when trying to search for an artist/song etc. Here’s an example of what it looks like:

qq ww ee rr tt 

Any one know how to fix this ?

Moderator Edit: Changing title for clarity

[AdamPandora · Accepted solution]

@Tburnord I moved your post over to the Other Devices space.

What is the make and model of your TV?

Also, can you please send over a picture of what you are seeing?

Thanks for working with me on this. 🤝

[sweetsyl]

I'm lost. I can't find your answer to the double everything on keyboard. Can you help? Same issue as Tburnord.

[TannerPandora]

Hi @sweetsyl! Welcome to community. 

Happy to take a closer look. Can you tell me a little more about the device you're using?

• Make and model
• Can you do me a favor and share a picture of what you're seeing when using the keyboard

You'll be able to include your picture in your response right here on community. Let me know if you have any trouble.

[sweetsyl]

Actually, I went out and back into the app and all was corrected. Blimey!

Thanks for reaching out though.

[TannerPandora]

Glad to hear it, @sweetsyl! If you run into trouble again, let us know. Happy listening! 😄

[Ef2]

Why do we have to exit the app every time it happens? I get tbe same problem on my 55 inch 4k Vizio tv. 

[TannerPandora]

Hi @Ef2! Thanks for posting.

Can you let me know the year and model of your Vizio. Are you able to share a picture of what you're seeing when using the Search.

Thanks!