Charged while on free trial

[Michellehardy43]

Free trial until 01/2020 but still was charged 9.99

Moderator Edit: Edited title for clarity

[AdamPandora]

@Orient74 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Sir_blue88]

I was looking for an app to hear music, I saw that Pandora has great prices so I wanted to give it a try. It said 1 month free so I subscribed and then I received a message saying that I got bill, instantly. I canceled my subscription and already don't like it. Someone help me out with this.

[AdamPandora]

@Sir_blue88 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[jake378]

I just signed up for the 60 day free trial on your website, but it still charged me 9.99 upfront. I need to request a refund and perhaps see why I was charged before the trial even ended.

[AdamPandora]

@jake378 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!