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Charged while on free trial

Michellehardy43
Local Performer

Free trial until 01/2020 but still was charged 9.99

 

Moderator Edit: Edited title for clarity

Labels (1)
42 Replies

AdamPandora
Community Manager
Community Manager

@Orient74 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

0 Kudos

Sir_blue88
Local Performer

I was looking for an app to hear music, I saw that Pandora has great prices so I wanted to give it a try. It said 1 month free so I subscribed and then I received a message saying that I got bill, instantly. I canceled my subscription and already don't like it. Someone help me out with this.

0 Kudos

AdamPandora
Community Manager
Community Manager

@Sir_blue88 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

0 Kudos