Seems like I’ve been double charged for quite some time now, I’ve had pandora over a year, and just now catching that I’ve been double charged every month, how to I go about contacting pandora? I can’t find anyway if contacting them..
@Mikey2469 I moved your post to this thread to keep the community tidy.
For future reference, our support team can always be contacted directly through our help page.
With that being said, I reached out to our support team on your behalf, and they mentioned will be contacting you directly via email to help investigate this double charge.
Keep an eye out for their message!
I have been being double charged for the last year. I get billed through my wife's paypal and then again through my apple id. How can i get this to stop and be reimbursed for all the double charges?
Hey, @Bisickaaron1. 👋
I moved your post over to the Double Charged thread to keep the community tidy.
Someone from our User Support team will reach out to you via email to assist with your billing issue.
Thanks for your patience during this process!
I have been double billed for the month of January. How do I get this stopped and the payment reversed. This seems to be an ongoing issue with Pandora.
Hey, @MusicFan027. 👋
Sorry for the continued trouble. I moved your post over to this thread to keep the community organized.
In the meantime, I was able to determine what is happening with those charges. There are two separate accounts upgraded under your PayPal account.
Please keep an eye out for another email today regarding the monthly and yearly charges on your PayPal account. If you don't see the email shortly, check your spam / junk folder to make sure it didn't end up there.
Thanks so much for your patience during this process! 🎧
I moved your posts over to this thread to make sure the community is tidy.
A member from our User Support team will be in touch with each of you via email to assist with your subscription charges.
We appreciate your patience! 🎼