@Elizabeth_SV I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!
I have been double charged by Pandora through my Google Pay app. Ever since I have signed up with Pandora they have been charging $10.71 to both my debit card and PayPal account each month. How can I stop this and get my money back?
I don't know why I'm being charged twice for my subscription, do not charge me for $4.99 and $9.99, I signed up for just $9.99, please refund me $4.99 for the months I was charged.
@Nicmac I do see you have an open case with our support team regarding this issue.
If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.
Thanks for being a part of the Community!
Well, it seems to be a regularly recurring problem with Pandora. I was double billed through PayPal on Dec. 2 then 3rd 2021. I have a case started with 'support'. They asked some odd questions which made me wonder if I was somehow being scammed. We'll see what happens next. But, the repeated occurrences mentioned above are very disturbing.
Pandora is charging me 9.99 twice a month for premium. I am trying to unsubscribe my account entirely but are unable repeatedly. Pandora will not allow me to but continues to charge me twice a month and I don't even use Pandora. How do I cancel my subscription?