Hi @dld201 I've let our user support team know to reach out to you about this. They will be contacting you via the email associated with your Pandora account. Please be on the look out for their email.
Thanks for posting to community!
@dld201 Our support team has confirmed that they sent you an email on 12/13/19.
You may want to check your spam/junk folder to ensure their messages aren't getting filtered out.
In the meantime, they have confirmed they will be reaching out to you again - the email will be sent to the email address your community profile is registered with.
Keep an eye out for their message.
Seems like I’ve been double charged for quite some time now, I’ve had pandora over a year, and just now catching that I’ve been double charged every month, how to I go about contacting pandora? I can’t find anyway if contacting them..
@Mikey2469 I moved your post to this thread to keep the community tidy.
For future reference, our support team can always be contacted directly through our help page.
With that being said, I reached out to our support team on your behalf, and they mentioned will be contacting you directly via email to help investigate this double charge.
Keep an eye out for their message!
I have been being double charged for the last year. I get billed through my wife's paypal and then again through my apple id. How can i get this to stop and be reimbursed for all the double charges?
Hey, @Bisickaaron1. 👋
I moved your post over to the Double Charged thread to keep the community tidy.
Someone from our User Support team will reach out to you via email to assist with your billing issue.
Thanks for your patience during this process!
I have been double billed for the month of January. How do I get this stopped and the payment reversed. This seems to be an ongoing issue with Pandora.