@petparent Our support team mentioned they have already been in contact with you - just make sure to keep an eye out for any follow up replies they have to the email thread you already have going with them.
They will get back to you as soon as they can.
Thanks again for your patience!
I have the same problem. I paid for no ads. But in fact, it seems like I get more ads now. I am bombarded with ads now for Pandora Premium.
Hi @slimnsturdy I checked the Pandora account associated with your community profile and it is not currently upgraded. Can you verify your subscription on your account?
To view it, you'll need to log into your Pandora from a computer. Click here and select the Subscription tab.
Next, click on Switch Plans or Get Premium to view all of your subscription options.
Let me know.
Hi. I pay for a subscription but it isn’t recognized on my account? I tried signing out but that didn’t work. Can you help please? Thanks!
@Erikascott9 I moved your post to this thread to keep the community tidy.
Our support team believes this might be an issue with being signed into the same Apple account on multiple iOS devices.
They will be sending you an email separately to look into this further with you.
Please keep an eye out for their message.