Remaining Credit from Previous (Military) Plan

[papafoxden]

I upgraded from the Military Premium to the Family Plan. Right after confirming the transaction it dawned on me that my Military Plan was still paid for through Feb 2023.  Today I was billed the full price of the Family Plan.  Did I just lose 3-4 months (about $30 or so) of remaining credit from the old Military Plan?

[AdamPandora · Accepted solution]

@papafoxden I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[FrostLab]

Speaking of Military & such plans, is there any such love for Law Enforcement/First Responders from Pandora?

[AdamPandora]

@FrostLab While that is not currently available, I recommend upvoting this existing feature request if you'd like to see that option added to our service: First Responder, Firefighter and Law enforcement discount

Hope this helps clarify!

[FrostLab]

Thx for the response! 🙂

I'd already 'hearted' that entry, but I 'un-hearted' & 're-hearted' it to confirm.