Ever since my iPhone 8 updated a couple of weeks ago, my Pandora plus plays for a minute and cuts off. Is anyone else experiencing this? Super frustrating, I switched to YouTube red...
mod edit: changing title for clarity
Hey, @Conch. ๐
Sorry to hear that you're having trouble listening.
Could you tell me a bit more about what is happening?
Could you also tell me more about your device?
Are you connected to Wi-Fi or 3G/4G (cellular data) when this is happening?
Also, are you experiencing this in locations where you used to be able to listen without issue?
Let me know.
Hey @Kylestodd727 Sorry to hear that - Let's try uninstalling and reinstalling the app to see if it will help.
To do that:
*Please note: Pandora Premium and Premium Family listeners may need to re-download some of their offline content after reinstalling the app. Pandora Plus users, however, should receive that offline content again automatically. If you have any trouble with your offline stations after reinstalling, please let us know.
Let me know how it goes. Thanks for posting to community! ๐ง
I'm experiencing the same issue. I have a Pandora Plus subscription and I am streaming on an iPhone XS. Pandora frequently cuts off the end of a song that was playing and then immediately begins playing the next song. I used to see this behavior when I was using the free Pandora service but was surprised and disappointed to see it occurring on a paid subscription as well.
@Gort I moved your post to this thread to keep the community tidy.
I recommend running through the troubleshooting steps @TannerPandora provided in his message above.
Let me know how it goes.
@Gort Since your issue was specific to your iOS device, this was the best place to move your post. With that being said, the same troubleshooting steps @TannerPandora provided above should resolve this.
Let's try uninstalling and reinstalling the app to see if it will help.
To do that:
*Please note: Pandora Premium and Premium Family listeners may need to re-download some of their offline content after reinstalling the app. Pandora Plus users, however, should receive that offline content again automatically. If you have any trouble with your offline stations after reinstalling, please let us know.
Let me know how it goes.
I have uninstalled and reinstalled 3 times in last couple weeks ... very disappointing as a premium member to not have continuous music.
Hey, @Conch. ๐
Sorry to hear that you're having trouble listening.
Could you tell me a bit more about what is happening?
Could you also tell me more about your device?
Are you connected to Wi-Fi or 3G/4G (cellular data) when this is happening?
Also, are you experiencing this in locations where you used to be able to listen without issue?
Let me know.
Hey, @jkudner. ๐
I would recommend re-pairing the connection between your truck (and helmet) and the phone.
To remove the pairing, please go into the Bluetooth settings menu on your phone, find the appropriate connection, and select "Forget this device."
Once you've done so, refer to your car's manual for the steps to reconnect the car system to your phone. Using the Voice Commands for your unit (if available) is often the easiest way to do this.
Hope this helps!
*Use your mobile device only when conditions allow and as permitted by applicable law.