@Quantum I moved your post over to the iOS space since this sounds specific to your iPhone.
I'd be happy to help with any trouble you are having, but I will need additional information to do so.
Can you explain your issue a bit further?
The more details you're able to provide, the better equipped I'll be to help.
I look forward to hearing back.
Thanks for the clarification @Quantum!
I've enabled a trace on your account so that we can take a closer look at what's going on. For this trace to be helpful and potentially help with the playback issues, please complete our iOS Troubleshooting Steps.
However, if you're still experiencing issues, could you tell me more about your device so I can pass it along to our engineers?
Are you connected to Wi-Fi or cellular data when this is happening?
Have you identified any other patterns or notable information?
Thanks for your help with this!