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iOS 16: No Sound

Raaaz174
Local Performer

Help!!! I recently transferred my iPhone for the 14. Now I can’t hear any music on Pandora. But I can hear music on other apps.

Moderator Edit: Edited title for clarity

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5 Replies

AdamPandora
Moderator
Moderator

@Raaaz174 I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Basia99
Local Performer

I’m having similar issues after the upgrade to 16 on iPhone

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AlyssaPandora
Moderator
Moderator

Hi there, @Basia99. 👋

Thanks for pointing this out in your post. I've noticed a few issues on community when updating to iOS 16. Let's see if the troubleshooting will help.

If you haven't already, I would recommend trying out these steps: iOS Troubleshooting

If the issue persists after running through those steps, could you tell me more about your device so that I can report this on your behalf?

  • Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.)
  • Carrier:
  • iOS version: (Settings > General > About > Version)
  • Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)

Thanks so much for your help with this. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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Raaaz174
Local Performer

Yes! I will let you know the status of the troubleshooting. 

AlyssaPandora
Moderator
Moderator

Hi, @Raaaz174  @Basia99.  👋

I just wanted to check in. Are you still having trouble with the sound when listening to the Pandora app on your iOS device?

A new version of the Pandora app was released over the weekend. You can try manually updating to Pandora app version 2209.2.1 to see if this helps.

You can manually update the Pandora app from the App store on your Apple device.

Tip: If no update is available, it will say Open to the right of the Pandora icon.

Let me know how it goes. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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