iOS: App Plays Automatically Upon Launch

[Amy601]

What can I do to prevent Pandora from playing automatically even if the app is closed and/or paused. I am on an IOS and Apple Watch. It seems that if I go to look at even just the time on either device the pandora app couple automatically turn on. 

I would hate to delete the app but might need to if it keeps happening, especially at horrible moments.

thank you.

[Unhappyuser9999]

Oh please. We’ve been getting this boilerplate for months. You guys have a problem and you need to fix it. I’m seriously considering converting to another music service because you guys seem to be circling the drain, software wise anyway.

This has already been tried multiple times. I just did it again and I absolutely guarantee you it will make no difference at all. We are not idiots - I work in IT for crying out loud — this is not the 20th century we are in the third decade of the 21st century and everybody knows to do these things before reaching out to customer support.

Sent from my iPhone

Moderator Edit: Merged posts

[Dub_G]

This doesn’t fix the issue!!!!! 

[AlyssaPandora]

Hi, @Dub_G. 👋

Thanks for your post.

Looks like you're upgraded to Premium and should have the ability to adjust this setting.

If you're still having trouble after disabling Auto-Start and reinstalling didn't help, could you please share your device details? 

• Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.)
• Carrier:
• iOS version: (Settings > General > About > Version)
• Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
• Are you connected to Wi-Fi or cellular data when this is happening?
• Are you using any Bluetooth devices or CarPlay when this occurs? 

Let me know. 🎧