iOS: Music Won't Play - Timer Remains at 0:00

[Dieseldawg112]

The music doesn’t make any noise when I play my it, it says it going but the timer at the bottom is still at 0:00

Moderator Edit: Changed title for clarity

[TannerPandora]

Hi @Mrs_Malfoy 

Welcome to community!

Can you tell us more about what is happening? The more descriptive you are the better equipped we'll be to assist.

Be sure to include:

• The make and model of your device:
• If a mobile device, please include OS version and Pandora version:
• Any error messages:

Thanks!

[Mrs_Malfoy]

im listing on a chromebook

[LeonPandora]

@Mrs_Malfoy Is this happening on the desktop app or web? If this is happening on web, what browser are you using?

Looking forward to your reply.

[Stay_skz2025]

when I login my thing says something is wrong and to reload,and when I do it shows up again!😠

[AdamPandora]

@Stay_skz2025 Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

Does it happen to be a school or work-issued computer/device, or is this happening on your personal one?

1. If you are on a computer, are you listening from:
• A Mac or Windows computer?
• Our website, or the desktop app? If you're listening from our website, what browser are you using?
2. If you are on a device, what is the make and model (and carrier, if applicable)?
3. Can you provide me with a screenshot of the error message you're seeing?

Thanks for working with me on this.