iOS: Playlist Songs Won't Play

[aturner273]

Hello, 

I've noticed for several months that some songs on at least one of my Playlists do not play when listening on my iPhone app, but all songs play no problem when listening to the same Playlist on my PC. 

Any advice for getting all songs to play normally on my iPhone?

Thank you!

mod edit: changed title for clarity

[AlyssaPandora]

Hi there, @aturner273. 👋

Thanks for posting about your experience with your playlist.

When you listen to the playlist from your iPhone device, it doesn't play all of the songs on your playlist.

Could you share a bit more about what's happening?

• Are you using shuffle when this occurs?
• Does the playlist become repetitive (same tracks)?
• What is the name of the playlist?

Let me know. 🎧

[aturner273]

Hi Alyssa, 

1) Some songs don't play (the playlist stops and either the track remains on 0:00 or progresses but doesn't actually play) when the playlist is on shuffle, and when it is not on shuffle

2)  The playlist doesn't play the same tracks over and over, it just won't play certain tracks.

3) The playlist I've noticed this happening with is a playlist I created called "Disney", which has 86 tracks

This is only happening on my iPhone. That playlist plays completely normally during shuffle or regular mode on my laptop PC. 

[AdamPandora · Accepted solution]

Thanks for following up, @aturner273.

I recommend running through the following troubleshooting steps: Troubleshooting for iOS Devices

Let me know how it goes.